Daniel Holmes
Miller Place,NY
Summary
Prioritizes multitasking in a fast paced work environment. Works diligently to solve any problems/create a solution.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Representative
Riverhead Building Supply Corp.
Port Jefferson, New York
05.2022 - 08.2025
- Assisted customers with product inquiries and service issues.
- Processed orders and returns efficiently through internal systems.
- Collaborated with team members to improve service delivery processes.
- Educated customers on product features and benefits effectively.
Customer Service Representative
Dunkin' Donuts
Coram, NY
11.2021 - 05.2022
- Assisted customers with product inquiries and service issues.
- Resolved customer complaints using active listening and problem-solving skills.
- Answered customer inquiries and provided accurate information regarding products and services.
Customer Service Representative
Dunkin' Donuts
Rocky Point, New York
11.2021 - 05.2022
- Assisted customers with product inquiries and service issues.
- Processed orders and returns efficiently through internal systems.
- Resolved customer complaints using active listening and problem-solving skills.
Customer Service Cashier
Wendys Restaurant
Miller Place, New York
05.2021 - 11.2021
- Processed customer transactions efficiently at the register.
- Handled cash, credit, and refunds with accuracy.
- Resolved customer complaints with patience and professionalism.
Education
Rocky Point High School
Rocky Point, New YorkMarine Motorsport Technology - Marine Motorsports
Boces
Bellport, NY 09.2019 - 06.2022
Skills
- Effective communication
- Active listening
- Team collaboration
- Conflict resolution
- Problem solving
- De-escalation techniques
Timeline
Customer Service Representative
Riverhead Building Supply Corp.
05.2022 - 08.2025
Customer Service Representative
Dunkin' Donuts
11.2021 - 05.2022
Customer Service Representative
Dunkin' Donuts
11.2021 - 05.2022
Customer Service Cashier
Wendys Restaurant
05.2021 - 11.2021
Marine Motorsport Technology - Marine Motorsports
Boces
09.2019 - 06.2022
Rocky Point High School