Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Hoyos

Orlando,FL

Summary

Professional retail worker with experience in merchandise coordination and presentation. Adept at maintaining inventory accuracy and enhancing product displays to boost sales. Reliable team player focused on achieving store objectives and adapting to changing retail environments, showcasing organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Merchandise Associate

Universal Studios
05.2024 - 07.2025
  • Opened the Epic Preview Center in CityWalk
  • Opening Team Member for Epic Universe
  • Opened Sensorium Emporium Various Emporia Store
  • Operated Cash Registers
  • Transported merchandise to sales floor and restocked shelves and racks.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.

Front Store Service Clerk

Publix Supermarket Inc
05.2023 - 05.2024
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.

Service Advocate & Front of Store

Target
05.2021 - 08.2022
  • Cash Register
  • Guest Service, Drive Up
  • Ship / OPU (Online Pick-Up)
  • Self-Checkout
  • Customer Service (Returns & Exchanges)

Customer Service

Paragon Acura
04.2019 - 07.2020
  • Delivered exceptional customer service with timely communication and proactive problemsolving.
  • Schedule service appointments for customer vehicles
  • Greet customers in person and set up appointments
  • Provided excellent customer service and addressing concerns promptly.

Education

Automotive Technician Diploma - Engine Performance, Electrical / Electronic Systems, Brakes, Suspension & Steering

NYADI The College of Transportation Technology
Jamaica, New York
05.2016

High School Diploma -

New Town High School
Queens, New York
06-2013

Skills

  • Customer Service experience for more than six years
  • Team player
  • Cash management
  • Store organization
  • Retail experience

Languages

Spanish
Native or Bilingual

Timeline

Merchandise Associate

Universal Studios
05.2024 - 07.2025

Front Store Service Clerk

Publix Supermarket Inc
05.2023 - 05.2024

Service Advocate & Front of Store

Target
05.2021 - 08.2022

Customer Service

Paragon Acura
04.2019 - 07.2020

High School Diploma -

New Town High School

Automotive Technician Diploma - Engine Performance, Electrical / Electronic Systems, Brakes, Suspension & Steering

NYADI The College of Transportation Technology
Daniel Hoyos