Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel H. Thomas

Fort Myers,FL

Summary

Experienced professional in the hospitality industry with a proven ability to provide exceptional service in fast-paced environments. Recognized for a strong commitment to teamwork and exceeding customer expectations. Adaptable and dependable, consistently meeting changing demands to ensure seamless operations and deliver the utmost guest satisfaction. Excellent communication and problem-solving skills contribute to a track record of achieving the highest levels of customer contentment.

Overview

5
5
years of professional experience

Work History

Server, Bartender

Flippers On The Bay
08.2023 - 02.2025
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Ran the bar on my own during high volume days and ensured bar was adequately stocked and cleaned to run smoothly.
  • Assisted in liquor inventories making sure the restaurant had all necessary supplies.

Server, Bartender

Shaka
06.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables and the bar simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Busser, Server, Bar Back

Flippers on the Bay
02.2021 - 11.2022
  • Bussed tables and served food in an organized manner, performing under pressure in a fast-paced environment, working independently as well as collaboratively in a team setting
  • Trusted to run the bar when bartender was busy
  • Trained new employees
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.

Sea Turtle Research Assistant Intern

Florida Gulf Coast University
05.2022 - 11.2022
  • Conducted morning beach surveys, documenting all sea turtle nesting activity
  • Identified sea turtle species, whether nesting occurred, and placed protective screens around egg chambers to decrease predation
  • Performed nest inventories after emergence to determine hatching success and mortality rate
  • Assisted in shorebird nesting surveys and exotic plant identification and removal
  • Shorebird nesting surveys and sea turtle nest monitoring were completed following FWC guidelines
  • Supervised supplies in inventory and notified supervisor of low stock levels

Environmental Research Assistant Intern

Florida Gulf Coast University
05.2021 - 05.2022
  • Led sampling efforts collecting surface water and sediment cores from ponds
  • Used a groundwater sampling kit and peristaltic pump to extract groundwater samples
  • Used a YSI to measure pH, temperature, and salinity in surface and groundwater
  • Filtered samples in laboratory for nutrient analysis
  • Measured surface water alkalinity in the laboratory
  • Aggregated data including photos into a master Excel notebook
  • Maintained and prepared equipment such as the YSI and temporary wells for use in the field

Busser

BJ's Restaurant & Brewhouse
11.2019 - 09.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Assisted wait staff with timely food delivery and guest requests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Cleaned entire restaurant including tables, floors, and bathrooms after closing the restaurant.

Education

Bachelor of Science - Marine Science

Florida Gulf Coast University
Fort Myers, FL
05.2022

Minor - Spanish

Florida Gulf Coast University
Fort Myers, FL
05.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Strong multitasking
  • Clear and effective communication
  • Drink preparation techniques
  • FWC certified sea turtle surveyor
  • Experience with ArcGIS
  • Ground and surface water quality testing using YSI Monitor and Secchi Disc
  • Trimble to acquire GPS positions
  • Operate and maintain ATV
  • Marine and environmental science field and lab experience
  • Microsoft Office (Word, Excel, PowerPoint) proficiency

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Server, Bartender

Flippers On The Bay
08.2023 - 02.2025

Server, Bartender

Shaka
06.2023 - 08.2023

Sea Turtle Research Assistant Intern

Florida Gulf Coast University
05.2022 - 11.2022

Environmental Research Assistant Intern

Florida Gulf Coast University
05.2021 - 05.2022

Busser, Server, Bar Back

Flippers on the Bay
02.2021 - 11.2022

Busser

BJ's Restaurant & Brewhouse
11.2019 - 09.2020

Minor - Spanish

Florida Gulf Coast University

Bachelor of Science - Marine Science

Florida Gulf Coast University

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Daniel H. Thomas