Daniel Huberty
Cody,WY
Summary
Dynamic professional with a proven track record in customer service and team management at Irma Hotel. Recognized for maintaining composure in challenging situations and implementing process improvements that enhanced guest satisfaction. Skilled in inventory management and fostering strong team dynamics, ensuring operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Hotel Front Desk Receptionist
Irma Hotel
06.2022 - Current
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated room assignments and special requests to enhance guest experiences.
- Maintained accurate records of reservations and cancellations using property management software.
- Greeted guests upon arrival, providing exceptional customer service.
- Assisted in resolving guest inquiries and complaints, enhancing overall satisfaction and experience.
Ammuntion Sergeant 89B
US Army National Guard
10.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Ensured munitions were properly stored, inventoried, and handled safely.
- Lead soldiers on multiple missions while deployed in the middle east
- Provided any assistance that my soldiers needed, included pay, education, and following up with any other concerns they may had.
- Responsible for high value tasks, including driving and maintaining large army vehicles and transport for higher ranking while deployed.
- Up to date on weapons proficiency and current on the Army Combat Fitness Test requirements.
Horse Trainer
Beartooth Ranch
05.2016 - 06.2020
- Developed individualized training programs to enhance performance and behavior of horses.
- Assessed horse health and suitability for training, ensuring optimal well-being and safety.
- Implemented effective communication strategies to foster trust between horses and riders.
- Mentored junior trainers in best practices for horse care and training techniques.
Shift Manager
Pizza Hut
01.2014 - 01.2016
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented process improvements, enhancing speed of service and overall guest satisfaction.
- Managed inventory levels, coordinating with suppliers to ensure timely stock replenishment.
Education
GED -
Liberty High School
Renton, WASkills
- Reliable workplace professionalism
- Group management
- Maintains composure in challenging situations
- Strong attention to detail
Timeline
Hotel Front Desk Receptionist
Irma Hotel
06.2022 - Current
Ammuntion Sergeant 89B
US Army National Guard
10.2017 - Current
Horse Trainer
Beartooth Ranch
05.2016 - 06.2020
Shift Manager
Pizza Hut
01.2014 - 01.2016
GED -
Liberty High School