Photography
Daniel Huftalen
Barnegat,NJ
Summary
Highly dedicated and ambitious sales consultant with 10 years of experience in sales, marketing, and customer service. Proficient in developing and executing client-focused strategies to maximize efficiency and customer satisfaction. Adept at promoting customer support and exceeding sales targets.
Overview
13
13
years of professional experience
Work History
Sales Consultant Representative
Guire Supply
04.2023 - 02.2024
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Increased sales revenue 36% by implementing effective sales strategies and building strong client relationships.
- Established long-term relationships with key accounts by maintaining regular communication and addressing concerns promptly.
- Conducted product demonstrations for potential clients, leading to increased product awareness and sales conversions.
- Attended trade shows and conferences to represent the company professionally while expanding industry knowledge and connections.
Lead Senior Customer Service Specialist
Oldcastle APG
08.2018 - 04.2023
- Mentored junior team members, improving their product knowledge and problem-solving skills.
- Served as a reliable point-of-contact for VIP clients, ensuring they received prompt attention to any emerging issues.
- Collaborated with management on the development of targeted goals and objectives for the customer service department.
- Developed and implemented new strategies to enhance overall team performance in handling customer requests.
- Managed high-stress situations effectively, maintaining composure while deescalating conflicts with customers or team members.
Assistant Store Manager
West Marine
05.2015 - 08.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Delivery Coordinator
Lowe's Home Improvement
01.2011 - 04.2015
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Inspected merchandise for damage and accuracy against order documents.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
Education
Bachelor of Science - Marketing
05.2025
- Dean's List
- 4.0 GPA
- Phi Kappa Phi Member (ΦΚΦ)
- Mu Kappa Tau Member (MKT)
Associate of Science - Business Administration
2021
- Dean's List
Skills
- Microsoft Office
- Tableau
- Salesforce
- Customer Relationship Management
- Merchandising
- Inventory Management
- Marketing
- Sales
- Leadership
- Verbal & Written Communication
Additional Experience
Lead Deckhand/Engineer
IUOE Local 25
Accomplishments
Customer Service Representative of the Year (2021) - Oldcastle APG
Customer Service Representative of the Year (2022) - Oldcastle APG
Interests
Art
Travel
Hiking
Fishing
Sports
Timeline
Sales Consultant Representative - Guire Supply
04.2023 - 02.2024
Lead Senior Customer Service Specialist - Oldcastle APG
08.2018 - 04.2023
Assistant Store Manager - West Marine
05.2015 - 08.2018
Delivery Coordinator - Lowe's Home Improvement
01.2011 - 04.2015
Kean University - Bachelor of Science, Marketing
Ocean County College - Associate of Science, Business Administration
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