Daniel Ito

Responsible for diagnosing, servicing, and customizing of American V-Twin and import motorcycles.

Communicate with customers to ensure understanding of scope of work and time frame involved

Master technician tasks with the highest level of diagnostic work

Perform necessary diagnoses and repairs to prevent lemon law

Customization and installation of accessories, and performance upgrades

Training junior technicians

Shop Foreman, performed quality control checks on team member’s work.

Trained new team members on proper service and diagnostic procedures

Facilitate customer satisfaction with timely service, accurate repairs and diagnostics.

Customization and installation of accessories, and performance upgrades

Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.

Diagnosed and repaired mechanical and electrical concerns

Customization and installation of accessories and performance upgrades.

Performed service and maintenance of motorcycles.