Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon Fulfilment Center
11.2020 - Current
Perform basic technical assignments for management
Assist new employees with resources and information regarding their workplace
Perform tours that cover important topics like safety, LP topics, and policies for new employees
Work with learning ambassadors to create a better work environment
Utilizing Amazon programs like Labor Tracking, Training Recorder, and Problem Solve to support area and operations managers with employees
Onboard upward to 30 new employees in their designated work area
Support approximately 50 employees with tasks such as scanning, palletizing, pallet jacking, and loading trucks
Assisting leadership to meet demands and goals for the day
Responsible for staffing approximately 50-100 associates based on the needs of the company.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Elementary Staff Supervisor
Boys and Girls Club of Menifee Valley
08.2017 - 02.2020
Take an active role in working with students in classroom settings
Set examples of personal excellence and high expectations for children in the program
Facilitate group dynamics in classrooms with 20 children
Provide a creative and welcoming atmosphere for children in all classrooms
Communicate frequently and honestly with supervisors and directors regarding children's behavior and achievements
Involved in extracurricular activities
Directed sports programs like soccer, football, and game nights.
Supervisor
Common Sense Events
08.2017 - 06.2018
Facilitate servers in their duties by introducing them to techniques in hospitality sectors
Conduct work quickly and efficiently to ensure all guests have a great overall experience
Maintain constant interaction with guests ranging from 30-500 people in a formal setting
Coordinate side by side with event planners to assist in the running of a smooth event.
Server
Common Sense Events
02.2017 - 08.2017
Assist with food and table prep before an event begins
Set and serve food with presentation standards and practices in mind, ensuring safe food handling performance
Serve non-alcoholic and alcoholic beverages
Clean up the venue after the event ends and assist with closeout tasks.
Education
Bachelor of Arts - Sociology
California State University
San Bernandino, CA
05.2022
Associates in Arts - Sociology for Transfer
Riverside City College
Riverside, CA
12.2019
UCR University Extension
Skills
Bilingual
Scheduling Coordination
Attendance Tracking
Performance monitoring
Process flows
Customer Service
Leadership
Management Support
Teamwork
Problem-Solving
Transferable skills
Spanish Speaker
Research
Food Insecurity at CSUSB, IRB-FY2020-251, Dr. Paloma Villegas, 08/01/21, 12/01/21, Co-Researcher, IRB-approved study on the knowledge of resources and experience of food insecurity of CSUSB students as part of SOC 3010
Volunteer Experience
Voices for Children, Riverside, CA, Court Appointed Special Advocate, Advocate for abused and neglected children in the child welfare system, Trained to represent the child with their best interest, Spend time with assigned children every month, Write reports that allow the judge to be informed of their needs