Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Arriola

Marengo,IL

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated management assistant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Process Assistant

Amazon
Huntley, IL
09.2023 - Current
  • Provided support to team members in resolving any issues.
  • Audit associates on safety guidelines to maintain a safe, working environment
  • Assist manager with administrative duties, to help maintain proper updated documentation.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.

Call Center Representative

Chicago Department of Public Health
Chicago , IL
10.2021 - 09.2023
  • Answered incoming calls from customers and provided assistance with inquiries, questions, and other customer service related issues.
  • Assisted customers with navigating the company's website to locate desired information.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
  • Assisted with training new employees on company policies and procedures.

Direct Support Professional

Pioneer Center for Human Services
Mchenry , IL
03.2021 - 10.2021
  • Monitored health and well-being of clients and reported significant health changes.
  • Provided guidance and support to ensure safety of individuals served.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Education

Diploma - Medical Assisting

Lincoln College of Technology - Melrose Park
Melrose Park, IL
11-2012

High School Diploma -

Marengo Community High School
Marengo
05-2011

Associate of Arts -

Rock Valley College
Rockford, IL

Skills

  • Active Listener
  • Call Management
  • Management Support
  • Bilingual

Timeline

Process Assistant

Amazon
09.2023 - Current

Call Center Representative

Chicago Department of Public Health
10.2021 - 09.2023

Direct Support Professional

Pioneer Center for Human Services
03.2021 - 10.2021

Diploma - Medical Assisting

Lincoln College of Technology - Melrose Park

High School Diploma -

Marengo Community High School

Associate of Arts -

Rock Valley College

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Stacy Arriola