Robernst Elien
Miami
Summary
Cutting-edge recent graduate Dental Hygienist with latest training and real-world experience. Skilled at dental cleanings and patient education. Well versed in all aspects of dental office operations. Quick to build relationships with patients and successful at working with teammates to achieve patient care goals.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
Pembroke Pines, FL
06.2021 - 10.2023
- Assisted in training new team members on operational protocols and safety guidelines.
- Conducted quality checks to ensure compliance with organizational standards and customer satisfaction.
- Collaborated with cross-functional teams to identify process improvements and implement best practices.
● Utilize station command (SSC) and slack reporting metrics for site to identify opportunities for improvement based on target
values.
● Contributed to daily workflow meetings and associate evaluation meetings.
● Evaluated volume plans and hourly updates to close or open workstations.
General Manager
Dominos Pizza Inc.
Miami, FL
01.2019 - 04.2021
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in implementing strategic initiatives for improved performance.
- Developed and executed training programs to elevate staff competencies and service quality.
- Analyzed market trends to identify growth opportunities and inform business strategies.
Limousine Chauffeur
VIP Global
Doral, FL
03.2017 - 10.2019
- Ensured timely and safe transportation for high-profile clients across various destinations.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Provided exceptional customer service, addressing client needs and preferences to enhance overall satisfaction.
- Developed deep knowledge of local routes, traffic patterns, and alternative paths to optimize travel efficiency.
Education
Associate of Science - Dental Hygiene
Miami Dade College
Miami, FL05-2026
Skills
- Safety management
- Workflow management
- Assignment delegation
- Eager & Willing Learner
- Productive Multitasker
- Active Listener
- Punctual & Reliable
- Instrument Sterilization
- Caring, Positive Demeanor
- Intraoral Camera Operation
- Sealant Application
- Fluoride Varnish Application
- Periodontal Charting
Languages
English
French
Creole
Timeline
Process Assistant
Amazon
06.2021 - 10.2023
General Manager
Dominos Pizza Inc.
01.2019 - 04.2021
Limousine Chauffeur
VIP Global
03.2017 - 10.2019
Associate of Science - Dental Hygiene
Miami Dade College