Daniel Jimenez
Flushing,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ups Store
01.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisting costumers with printing, copying, scanning and faxing documents.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Retail Sale /Technology Sales Supervisor
Staples
01.2018 - 01.2023
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Generated company growth for several consecutive years through market expansion and sales.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Collaborated with team members to effectively manage annual budget.
- Organized , analyzed and prepared technical data reports.
- Installed and maintained control systems and other technical components to complete equipment installation.
- Delivered knowledge of designed techniques, tools and principles involved in production of precision technical plans, blue prints and drawings and models.
- Trained and oriented associates to maximize team performance.
- Boosted technology sales by conducting personalized product demonstrations and addressing customer concerns.
Education
High School Diploma -
Queens Metropolitan High School
Rego Park, NY08.2018
Skills
- Sales strategy development
- Customer Service
- Hardware and Software Installation
- System configuration
- Computer installation and set up
- Technical support
Languages
Spanish
Professional Working
Timeline
Sales Associate
Ups Store
01.2023 - Current
Retail Sale /Technology Sales Supervisor
Staples
01.2018 - 01.2023
High School Diploma -
Queens Metropolitan High School