Daniel J Keiser

• Resolved disputes among involved parties tactfully using negotiation skills and knowledge of insurance principles to reach a fair outcome for all parties.
• Evaluated coverage issues, identified subrogation opportunities, and successfully recovered funds on behalf of the insurer.
• Improved claim resolution times by efficiently managing multiple claims simultaneously and prioritizing tasks.
• Accurately documented all aspects of the claim investigation findings using industry-specific software systems for seamless information sharing among team members.
• Collaborated with other adjusters, legal teams, and experts to ensure proper claim handling and settlement negotiations.
• Negotiated successful settlements, balancing both policyholder needs and insurer interests.
• Consistently met or exceeded performance metrics, demonstrating a commitment to quality workmanship in adjusting multi-line claims.
• Collaborated with legal team members to strategize defense plans and prepare for potential litigation proceedings.
• Achieved favorable case outcomes by thoroughly investigating claims, identifying liability, and evaluating damages.
• Enhanced negotiation skills through continuous professional development opportunities, including training seminars and workshops.

• Enhanced client satisfaction by addressing concerns promptly and providing regular updates on case progress.
• Assisted attorneys in trial preparation, drafting pleadings, motions, and discovery documents.
• Collaborated with legal teams to develop winning strategies for clients in various industries.
• Developed strong working relationships with opposing counsel for effective communication and negotiation throughout the litigation process.

Investigated, evaluated, and negotiated large exposure Commercial Auto claims across the US on behalf of the Lyft dedicated account.

• Managed a workload of 170 mid to complex Commercial Auto claims, Nationwide, with 75% of inventory in litigation.
• Responsible for identifying and reviewing coverage, reserving, tender of exposure and the resolution of claims or litigation.
• Assign and direct counsel for defense, manage discovery, recommend strategy, and minimize costs to reach a favorable disposition or settlement of the claim.
• Finalized files for insurance claim payment release.

• Investigated, evaluated and negotiated high complexity Homeowner property claims from inception to close.
• Managed a pending of 180 Homeowner 1st party Property and General Liability claims in litigation throughout the United States.
• Promptly managed claims by completing essential functions including contracts, investigation, damages development, evaluation, reserving and disposition.
• Maintained an effective diary/tasks system and documented claim file activities with established procedures.
• Established timely and accurate claim and expense reserves including maintaining of legal budgets on litigated claims.
• Worked with attorneys on all litigation levels to resolve disputed claims; selected, directed, and managed Vendors/Counsel including approval of defense budgets; attended mediations and hearings as needed.