Summary
Overview
Work History
Education
Skills
Notable Awards
Technical Competencies
Timeline
Generic

Daniel Johnson

San Marcos,TX

Summary

Dedicated operations manager, military veteran, and emergency management professional with a history of meeting agency goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the achievement of the organization's strategic vision.

Overview

20
20
years of professional experience

Work History

Senior Operations Manager

US Army
07.2019 - Current

Served in multiple roles, culminating as the senior-most enlisted member of the joint staff of the Texas Military Department responsible for management of plans, operations and training for approximately 24,000 service members and civilians.

  • Developed procedures to improve organizational efficiency. One such measure saved $390K by leveraging data analytics to reduce training no-show rate.
  • Improved talent management process to shape organizational culture, elevating position of senior enlisted members as strategic thinkers.
  • Advised strategic leaders in mobilizing over 10,000 service members to secure Texas border with Mexico.
  • Managed overseas operations for Division tactical command post in combat environment, responsible for welfare of 125 service members.

Operations Manager

US Army
06.2010 - 06.2019

Served as Operations Manager in several locations, responsible for operations and training over 2,000 service members, supporting multiple combat and civil support missions.

  • Efficiently managed training programs, contributing to unit's habitual 1st place ranking based on key metrics.
  • Trained and guided operations team to successful performance in numerous civil support disaster response exercises in support of FEMA Region VI.
  • Communicated effectively with cross-functional staff members and external stakeholders and partner agencies.
  • Performed critical tasks effectively and without hesitation, ensuring life-saving critical care of team members during operations in Afghanistan.

Operations Supervisor

US Army
02.2004 - 06.2010

Served as the operations supervisor and lead technical advisor for an artillery unit of over 480 service members, supporting multiple overseas and domestic missions.

  • Evaluated gunnery training performance and safety, provided feedback and implemented corrective actions.
  • Developed complete training certification plan which was replicated across higher levels of organization.
  • Performed as HR manager during operations in Iraq, and domestically during Hurricanes Ike and Gustav.
  • Coordinated effective unit response to disaster zones during Hurricanes Rita and Katrina.

Education

Project Management

University of Texas At Austin
Austin, TX
01.2023

Specialized Military Training -

United States Army Sergeants Major Academy
Fort Bliss
04.2019

Certificate of Completion - Federal Emergency Management Agency Courses

Emergency Management Institute
02.2014

Bachelor of Arts - Organizational Management

Ashford University
Clinton, IA
03.2012

Skills

  • Operations Management
  • Solution Development
  • Program Optimization
  • Operational Efficiency and Safety
  • Event Planning and Coordination
  • Training Initiatives
  • Written and Verbal Communication
  • Coaching and Mentoring

Notable Awards

Bronze Star Medal, Defense Meritorious Service Medal, Meritorious Service Medal (2), U.S. Army Commendation Medal (2), Afghanistan and Iraq Campaign Medals

Technical Competencies

Software: Microsoft Suite (PowerPoint, Excel [Pivot Tables, Queries, etc.], Word, Access, Outlook), Creative Cloud Suite (Adobe Acrobat DC, Photoshop, Illustrator)

Operating Systems: Microsoft Windows, Mac

Timeline

Senior Operations Manager

US Army
07.2019 - Current

Operations Manager

US Army
06.2010 - 06.2019

Operations Supervisor

US Army
02.2004 - 06.2010

Project Management

University of Texas At Austin

Specialized Military Training -

United States Army Sergeants Major Academy

Certificate of Completion - Federal Emergency Management Agency Courses

Emergency Management Institute

Bachelor of Arts - Organizational Management

Ashford University
Daniel Johnson