Daniel J. Villalta
Computer Technician / Desktop Support
Monrovia,USA
Summary
Over 30 years in IT Support with over 20 years as a Field Technician including 2 supervising an IT staff of 10. Experienced in supporting large IT/IS departments with their computer and networking needs including HP/Compaq, Toshiba, Dell, IBM/Lenovo, Microsoft and Xerox products, major and third-party hardware and software products as well, including Apple Macintosh, printers/peripherals and tablet support.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Onsite Technician
Hemmersbach US LLC
01.2024 - 10.2025
- Hired by Hemmersbach Full-Time, to assist their clients (Hewlett Packard and Lenovo) with onsite warranty repairs. Also performing related administrative duties as required by my employer.
Field Service Technician
Avaso Technical Services
02.2023 - 09.2023
- Hired by Avaso under a renewable contract as an independent contractor, to assist their clients with their technical needs. Recently was hired Full Time by Avaso to Join their DSS Team for one of their top clients. Also performing related administrative duties as required by my employer.
Field Service Technician
Modis/Adecco
08.2022 - 01.2023
- Hired by Modis/Adecco Now Akkodis, under a renewable contract with Beckton Dickinson USA, to travel to repair and maintain their medical devices at Hospital throughout the continental US. Also performing related administrative duties as required by my employer.
Field Service Engineer
Revolution Technologies / Lexmark
02.2022 - 04.2022
- Hired by Revolution Technologies under a renewable contract with Lexmark USA, to support Lexmark copiers and printers at Los Angeles Children’s Hospital in Hollywood, CA. Also performing related administrative duties as required by my employer.
Field Service Technician I US
Matrix Resources - Office Depot / CompuCom
02.2020 - 02.2022
- Hired by Matrix under 5 month to hire contract as service representative for Office Depot/CompuCom, to repair and maintain POS devices such as PCs, monitors, mobile receipt printers, stationary printers and scanners for their clients throughout the Los Angeles region in Southern California. Also performing related administrative duties as required by my employer.
Field Engineer
Solai & Cameron Technologies, Inc. - Fujitsu USA
12.2019 - 01.2020
- Hired under open ended contract by SCT to serve as a field service representative for Fujitsu USA, to repair and maintain POS devices such as PCs, monitors, mobile receipt printers, stationary printers and scanners, for their clients throughout the North Los Angeles region in Southern California. Also performing related administrative duties as required by my employer.
Printer Technician
Unisys Corporation
01.2014 - 11.2019
- Servicing and installations of copier and printer equipment in at our ACSC Client site in Costa Mesa, as well as other Related ACSC Branch Offices throughout Southern California. As a secondary role, PC desktop and telecom support mainly at ACSC Client site. Also performing related administrative duties as required by my employer.
Certified Technician
Mercury Document Imaging Co, Inc.
03.2012 - 10.2012
- Servicing and installations of copier and printer equipment in San Fernando Valley, as well as performing related administrative duties as required by my employer.
Customer Service Representative
Image Source, Inc.
01.2010 - 01.2011
- Supported and maintained copier and printer equipment for The Burbank Unified School District client, as well as performing related administrative duties as required by my employer.
Field Service Technician
En Pointe Technologies, Inc.
01.2007 - 01.2009
- Drove to client sites performing repairs, installs and upgrades of computer equipment. When needed, worked desktop support on-site at EPTS headquarters. Also performing related administrative duties as required by my employer.
Field Service Engineer
CompuCom Systems / MicroAge Technology Services, Inc.
01.1993 - 01.2007
- Drove to client sites performing repairs, installs and upgrades of computer equipment and software in the field, as well as performing related administrative duties as required.
- Technical Support Analyst (2000-2002) Dedicated to Wells Fargo Bank account as Field Service Engineer providing desktop and file server hardware and software support at both office and branch locations throughout the Southern California Region.
- Senior Service Technician (1998-2000) Member of a support team assisting Delta Technology in their ongoing efforts to upgrade, improve and maintain all systems related to the day-to-day operations of Delta Airlines at LAX and other Western Region sites.
- Technical Analyst Supervisor (1996-1998) Supervised repairs, installs and upgrades of computer equipment and software, and performed administrative duties as required by Disneyland Resort and Disney Consumer Products.
- Senior Technical Analyst (1994-1996) Acted as lead installer of computer equipment at Disneyland Resort in Anaheim, CA.
- Technical Analyst (1993-1994) Performed installs, repairs and upgrades of computer equipment at Walt Disney Studios, Nestlé USA and other Fortune 500 accounts throughout Southern California.
Field Service Technician
Infosystems Computers
01.1990 - 01.1993
- Installed PC and Macintosh systems and peripherals at customers’ sites. Installed and upgraded hardware on existing equipment. Interviewed end-users to identify equipment and/or software problems and performed repairs as needed.
- Configurations Technician (1990-1991) Configured PC and Macintosh systems to customers’ specifications.
Education
AAS degree - Electronics Engineering Technology
ITT Technical Institute
01.1985
Skills
- Lenovo and Lexmark Most models since 2020
- Microsoft MCP Windows 95 and Networking Essentials 1996
- HP/Compaq APS Certification on Desktop / Workstation and Portables 2005
- IBM Technical Certification on IBM Desktops and IBM Think pads 2009
- Dell DSCP on all products - 2008 to current
- Xerox Monochrome and Color Printers, most office models 2011
- Toshiba Certified Technician 2003
- HP LaserJet series, most office models 2013
- COMPTIA A Certification 1994
Affiliations
Field Solutions, ID# 56011. On Force: ID# 107214. Field Nation: # 39117
Certification
- COMPTIA A+
- Microsoft MCP
- HP/Compaq APS
- IBM Technical Certification
- Dell DSCP
- Xerox Monochrome and Color Printers and Copiers.
- Toshiba Certified Technician.
- HP LaserJet
- Lexmark
- Lenovo
Timeline
Onsite Technician
Hemmersbach US LLC
01.2024 - 10.2025
Field Service Technician
Avaso Technical Services
02.2023 - 09.2023
Field Service Technician
Modis/Adecco
08.2022 - 01.2023
Field Service Engineer
Revolution Technologies / Lexmark
02.2022 - 04.2022
Field Service Technician I US
Matrix Resources - Office Depot / CompuCom
02.2020 - 02.2022
Field Engineer
Solai & Cameron Technologies, Inc. - Fujitsu USA
12.2019 - 01.2020
Printer Technician
Unisys Corporation
01.2014 - 11.2019
Certified Technician
Mercury Document Imaging Co, Inc.
03.2012 - 10.2012
Customer Service Representative
Image Source, Inc.
01.2010 - 01.2011
Field Service Technician
En Pointe Technologies, Inc.
01.2007 - 01.2009
Field Service Engineer
CompuCom Systems / MicroAge Technology Services, Inc.
01.1993 - 01.2007
Field Service Technician
Infosystems Computers
01.1990 - 01.1993
AAS degree - Electronics Engineering Technology
ITT Technical Institute
Section name
- I have been in the IT industry for over 30 years, mostly working for companies with high profile clients such as AAA, Becton Dickinson, Walt Disney Resorts, Wells Fargo Bank, Vons, Delta Airlines, American Honda, Mazda USA, Target and The Burbank Unified School District to name a few. I have held certifications for most vendors at one time or another, including HP/Compaq, IBM/Lenovo, Dell, Toshiba, Xerox, Lexmark, Apple, etc. I have been A+ certified since CompTIA introduced the certification in 1994. My focus has been in the repair and service side mostly, but I've worked the desktop support side enough to know how to interact with end users, and to help them resolve most common desktop support issues such as use of applications, software updates and virus/spyware control. My Field range in the Southern California Region has been from San Diego up to Bakersfield and all areas in between. My knowledge and experience with servers, networks and POS has come mostly from "on the job training" and personal investigation and research, and I am a MCP in MS Networking Essentials. All in all, I am a well-rounded individual in the field of IT, and I believe I will make a valuable asset to any IT related organization, even more so if they are willing to invest in my education to enhance my capabilities in the industry.
- With these companies I have participated on several short-term projects for either a flat fee or an hourly rate. These projects involve PC roll-outs/refresh, PC and peripheral repairs and service, POS systems, new installations and upgrades conducted by NCR and Fujitsu, for such clients as Wal-Mart, Staples and Trader Joe’s to name a few. Other cabling projects of network systems and telephony related equipment of both analog and VOIP configurations. Installed multimedia packages for Health Media Networks throughout Southern California.