Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Dynamic individual with hands-on experience in Security and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
Work History
Transportation Security Officer
Department of Homeland Security
08.2012 - 07.2025
Providing frontline security protection to air travelers, airports, and airplanes as a Dual Function Officer (DFO).
Authenticated boarding passes, identification, and passports to prevent fraudulent travel.Duties include performing pat down searches, operating AT-2 x-ray machine, screening baggage, and reviewing tickets and documents to detect fraudulent identification, identifying dangerous and prohibited objects on passengers and in baggage and preventing these objects from being transported onto aircraft, using diverse electronic detection and imaging equipment including Electronic Trace Detection Itemiser DX (calibrating and clearing alarms), closing zones, completing all paperwork, shutting down machines and securing areas, writing rotations of screening lanes. Certified as Pre-Check Screener.
Assigned as acting Lead in baggage. Certified On Screen Alarm Resolution Protocol (OSARP) on CT-80 and CTX-5500 baggage screening equipment.
As OSARP Master Assessor and OJT Monitor, assisting and training team members on objectives and goals, per SOP, to achieve teamwork and overall expertise.
Effectively communicating technical information to passengers, addressing concerns, and responding to questions.
Maintaining awareness, identifying circumstances and shifting resources to address changing situations.
Establishing and maintaining working relationships with a variety of individuals to develop communication and minimize negative situations.
Ongoing visual observation to learn new skills, notice details, and retaining and recalling relevant information. Performing all tasks with positive use of critical thinking, situational awareness, and command presence.
Tester for Train, Observe, Test (TOT) Program, conducting overt and covert testing of Federal Officers, completing After Action Review (AAR) for all passes and failures if the Real Threat Test. As Assistant Training Instructor from 2014-2021, I worked closely with TSSE Explosive Ordinance Disposal (EOD).
Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Owner
Grove Painting Plus
05.2008 - 08.2012
Completing interior and exterior home improvement projects throughout the Twin Cities area.
Managing estimation, procurement and delivery of services and materials.
Accomplishing projects within deadlines, prioritizing tasks, and fulfilling customer requests to their satisfaction.
Regional Account Representative
Cambria
01.2006 - 03.2008
Assisting 80+ stone fabricators based in the Midwest and East Coast in measure, fabrication, and installation techniques for residential and commercial applications.
Tracking and resolving issues, material inquiries and client support with Quality Assurance department.
Delivering weekly, monthly, and quarterly reports to QA, Manufacturing, and Leadership.
Conducting visits to accounts and providing on-site training.
Preparing yearly business reviews of accounts to Sales for the purpose of business development.
Supporting Customer Care department by managing incoming phone and website inquiries from business partners and consumers.
Regional Account Representative
Cambria
05.2004 - 01.2006
Acting as main contact to regional Cambria Installer Associates.
Managing all Minnesota, South Dakota, Iowa, and Wisconsin complaints for installers and consumers.
Scheduling production at fabrication facility. Reporting on all Field Service Technician site visits.
Conducting regular visits to installers to maintain positive business relationships.
Administration of Human Resources for fabrication facility (80+ employees).
Intern at Department of Homeland Security (Homeland Security Investigations)Intern at Department of Homeland Security (Homeland Security Investigations)
IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)IT Cybersecurity Specialist & Program Manager at Department of Homeland Security (DHS) | Cybersecurity and Infrastructure Security Agency (CISA) | Cybersecurity Division (CSD)
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)
Director, Professional Services – Cisco Collaboration at C1 (Formerly ConvergeOne)Director, Professional Services – Cisco Collaboration at C1 (Formerly ConvergeOne)