Douglas Cooper
Krogers Grocery Store
Goodrich,TX
15
years of professional experience
Dedicated stocker with proven skills in customer service, clear communication, and inventory management. Committed to enhancing customer experiences and ensuring product availability.
Work History
Stocker/In-Store Shopper
1 Year- Stocked shelves efficiently to ensure product availability and customer satisfaction.
- Assisted customers in locating products, enhancing overall shopping experience.
- Organized inventory in compliance with company standards and safety protocols.
- Maintained cleanliness and organization of storage areas for optimal workflow.
Night Manager
1 Year 3 Months- Supervised night operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on operational protocols and customer service standards.
- Coordinated team schedules to optimize staffing levels for peak store hours.
- Managed inventory control, reducing discrepancies through effective stock management practices.
Night Manager
4 Years- Conducted nightly audits of cash registers and financial transactions for accuracy.
- Implemented loss prevention strategies, minimizing shrinkage during overnight shifts.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
- Collaborated with upper management to develop improved operational workflows and processes.
Associate
8 Years 10 Months- Streamlined order processing by optimizing picking and packing methods, reducing fulfillment time.
- Implemented best practices for product handling, improving overall workflow in the warehouse environment.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new staff on operational procedures and company policies to enhance team efficiency.
Skills
Adaptability
Team collaboration
Loading and unloading
Customer assistance
Customer engagement
Price checking
Customer support
Dependable attendance
Flexible schedule
Effective communication
Availability flexibility
Positive attitude
Willing to learn
Timeline
Stocker/In-Store Shopper
Krogers Grocery Store
08.2022 - 08.2023Read More
Night Manager
QFC Grocery
03.2021 - 06.2022Read More
Night Manager
Safeway
02.2017 - 02.2021Read More
Associate
Cash And Carry
10.2008 - 08.2017Read More