DANIEL KEVIN MAKHUBELA
Austin ,TX
Summary
Cultivated strong customer relationships and delivered exceptional service in a fast-paced environment to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Breakfast attendant
Element Hotel
11.2024 - Current
- Provided high quality service for events and private functions
- Maintained a clean and organized work area under time pressure
- Assisted in F&B setups and breakdowns
Banquet Server
Tumi staffing
08.2024 - 11.2024
- Provided high quality service for events and private functions
- Maintained a clean and organized work area under time pressure
- Assisted in F&B setups and breakdowns
Camp Counselor
Adirondack Camp
Putnam Station, NY
05.2024 - 06.2024
- Supervised daily activities for campers, fostering a safe and engaging environment.
- Developed and implemented themed programs to enhance camper participation and enjoyment.
- Trained new counselors on safety protocols and activity facilitation techniques.
- Coordinated group activities, promoting teamwork and interpersonal skills among campers.
Sales Person
Cash Crusaders Za
Pretoria South African
03.2023 - 05.2024
- Maintained inventory accuracy by conducting regular stock checks and managing replenishment processes.
- Assisted in training new team members on sales techniques and product features.
- Implemented upselling strategies that enhanced customer experience and increased average transaction value.
- Achieved sales targets through effective customer engagement and product knowledge.
Education
High School Diploma - General Studies And Technical Subjects Like Electr
Pretoria Technical High
Pretoria South Africa12.2020
Skills
- Facilitated seamless transitions to new systems and processes to enhance operational effectiveness
- Utilized strong interpersonal and communication skills to enhance team dynamics and stakeholder engagement
- Exhibited high levels of drive and self-discipline to enhance productivity and performance
COMMUNICATION
Been promoted and offered several positions in front desk and guess concierge due to my reviews and comments guest leave when checking out the hotels. I also have more work history in Africa.
LEADERSHIP
I currently train employees to work as breakfast attendants with a strong guest relations and the proper food safety and etiquettes. I work at a nonprofit too that sponsor the less fortune with resources and guides to get help and bounce back.
Timeline
Breakfast attendant
Element Hotel
11.2024 - Current
Banquet Server
Tumi staffing
08.2024 - 11.2024
Camp Counselor
Adirondack Camp
05.2024 - 06.2024
Sales Person
Cash Crusaders Za
03.2023 - 05.2024
High School Diploma - General Studies And Technical Subjects Like Electr
Pretoria Technical High