Daniel Koetter
Mt. Washington,KY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Radial
08.2019 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Fulfillment Associate Team Lead
Radial
10.2017 - 08.2019
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Observed packing operations to verify conformance to specifications.
Fulfillment Associate
Radial
04.2016 - 10.2017
- Selected and filled orders from stock to fulfill customer requirements.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Assisted in training new employees to apply strategies and best practices in fulfillment process.
Customer Service Cashier
Value Market
05.2007 - 05.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Fulfillment Associate
Adecco Staffing
10.2015 - 04.2016
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Administrator
UPS
07.2011 - 10.2013
- Maintained personnel records and updated internal databases to support document management.
- Completed forms and reports to facilitate the shipments of packages.
Education
Western Kentucky University
Bowling Green, KYHigh School Diploma -
Bullitt East High School
Mount Washington, KY06.2010
Skills
- Complex Problem-Solving
- Overseeing Personnel
- Project Planning
- Motivational Leadership
- Collaborative Team Work
- Reporting
- Mentoring
- Resource Allocation
- Workplace Safety
- Distribution and Warehousing
Timeline
Operations Supervisor
Radial
08.2019 - Current
Fulfillment Associate Team Lead
Radial
10.2017 - 08.2019
Fulfillment Associate
Radial
04.2016 - 10.2017
Fulfillment Associate
Adecco Staffing
10.2015 - 04.2016
Administrator
UPS
07.2011 - 10.2013
Customer Service Cashier
Value Market
05.2007 - 05.2016
Western Kentucky University
High School Diploma -
Bullitt East High School