Verified
This profile is verified using an email address.
Daniel Kunz
Nisswa,MN
Summary
Former dedicated Direct Support Professional III with 12 years of experience in the mental health field at Artesian Homes (since October 4th, 2013). Dedicated to providing consistent, compassionate, and attentive support that promotes safety, dignity, and independence for individuals served. Proficient in direct care, crisis intervention, documentation, and team collaboration.
Overview
18
18
years of professional experience
2010
2010
years of post-secondary education
Work History
Direct Support Professional III
Artesian Homes AFC
Baxter, Minnesota
01.2025 - 06.2026
- Administered medications to individuals served, ensuring adherence to prescribed care plans.
- Teaching independent living skills: personal hygiene, budgeting, cleaning, and self-medication administration.
- Adhering to individual programs and care plans.
- Provided transportation for individuals to medical and personal appointments, ensuring timely arrivals.
- Maintaining a clean and safe environment for staff and individuals served.
- Supervised facilities in absence of House Supervisors, maintaining safety and support for residents.
- Executed assigned duties including computer work, filing, house meetings, and documentation to ensure smooth operations.
- Provided coverage at other houses and filled in for team meetings or supervisors.
House Supervisor
Artesian Homes AFC
Baxter, Minnesota
09.2022 - 01.2025
- Supervised daily operations for residents in a supportive home environment.
- Coordinated staff schedules to ensure adequate coverage and care.
- Managed medication administration and health tracking for residents.
- Facilitated training sessions for new staff on care protocols.
- Monitored compliance with safety and health regulations consistently.
- Assisted in resolving conflicts among staff and residents effectively.
- Implemented care plans tailored to individual resident needs.
Direct Support Professional II
Artesian Homes AFC
Baxter, Minnesota
03.2015 - 09.2022
- Provided personal care and support to residents in daily activities.
- Assisted with medication management and adherence for individuals.
- Facilitated recreational activities to enhance social engagement among residents.
- Monitored behavioral changes and communicated observations to the team.
- Collaborated with healthcare professionals to ensure comprehensive care plans.
- Trained new staff on best practices in direct support services.
- Documented resident progress and incidents accurately in care logs.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Direct Support Professional
Artesian homes AFC
Baxter, Minnesota
10.2013 - 03.2015
- Assisted residents with daily living activities and personal care needs.
- Facilitated community outings and social activities for residents' engagement.
- Collaborated with healthcare professionals to support individual care plans.
Customer Service Associate
Emie's
Staples, USA
01.2010 - 01.2013
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays to enhance customer shopping experiences.
- Provided information on promotions and store policies to customers.
- Collaborated with team members to improve service delivery standards.
- Trained new associates on customer service protocols and procedures.
- Managed inventory checks and restocked shelves as needed.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Provided information about products and services available to customers.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Handled cash register operations accurately during peak times.
Cashier
Tesoro Gas Station
Browerville, USA
01.2008 - 01.2009
- Processed customer transactions efficiently and accurately at the gas station.
- Managed cash register operations and maintained balanced cash drawers.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Operated cash register efficiently during peak hours and high customer volume.
- Processed fuel sales and ensured accurate handling of cash and credit transactions.
- Maintained cleanliness and organization of the cashier area and store displays.
- Assisted customers with product inquiries and provided excellent service support.
- Managed inventory levels for merchandise, including snacks and drinks, as needed.
- Collaborated with team members to streamline checkout processes during busy shifts.
- Enforced safety protocols to ensure compliance with company policies and regulations.
- Handled customer complaints promptly while maintaining a positive store atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
BROWERVILLE SECONDARY SCHOOL -
BROWERVILLE SECONDARY SCHOOL
Browerville, MNSkills
- Customer service
- Empathy
- Active listening
- Observation
- Communication
- Team building & teamwork
- Organization
- Multitasking
- Flexibility
- Management
- Emotional intelligence
- Creativity
- Inventory management
- Computer knowledge
Accomplishments
Promoted from DSP-DSPI-House Supervisor, managing a facility for three years before transitioning to a DSPII sole to continue providing direct support to individuals served.
Timeline
Direct Support Professional III
Artesian Homes AFC
01.2025 - 06.2026
House Supervisor
Artesian Homes AFC
09.2022 - 01.2025
Direct Support Professional II
Artesian Homes AFC
03.2015 - 09.2022
Direct Support Professional
Artesian homes AFC
10.2013 - 03.2015
Customer Service Associate
Emie's
01.2010 - 01.2013
Cashier
Tesoro Gas Station
01.2008 - 01.2009
BROWERVILLE SECONDARY SCHOOL -
BROWERVILLE SECONDARY SCHOOL
Mental Health Perspective - Definition
Maintaining balance, awareness, and healthy emotional regulation. Staying grounded, managing stress with patience, and showing up for family, work, and myself with clarity and purpose. Good mental health supports strong communication, connection, and recognizing when support or a reset is needed.
Diagnoses Worked With
- Schizophrenia Spectrum Disorders
- Bipolar Disorder
- Major Depressive Disorder
- Generalized Anxiety Disorder
- PTSD
Mental Health Perspective - Definition
Maintaining balance, awareness, and healthy emotional regulation. Staying grounded, managing stress with patience, and showing up for family, work, and myself with clarity and purpose. Good mental health supports strong communication, connection, and recognizing when support or a reset is needed.