Daniel Leonard
Hesperia,CA
Summary
Dynamic leader with a proven track record at Best Deal Tobacco and Pufftown Smoke Shop, enhancing store operations and elevating customer service standards. Expert in employee management and health and safety protocols, achieving significant improvements in workplace efficiency and team collaboration. Skilled in forklift operation and customer engagement, consistently driving sales and operational excellence.
Overview
8
8
years of professional experience
Work History
Smoke Shop Manger
Best Deal Tabacco, Pufftown Smoke Shop.
05.2023 - 08.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Warehouse Worker
Temp Agency
04.2021 - 04.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
Construction Worker
Millwrights Local 1607
01.2017 - 03.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
High School Diploma -
Shadow Ridge Learning Center
Hesperia05.2013
Skills
- Customer Service
- Employee Management
- Health and safety
- Invoicing
- Power Tool Operation
- Worksite safety
- Equipment Operation
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Forklift Certification
- Lockout and tagout procedures
Timeline
Smoke Shop Manger
Best Deal Tabacco, Pufftown Smoke Shop.
05.2023 - 08.2024
Warehouse Worker
Temp Agency
04.2021 - 04.2023
Construction Worker
Millwrights Local 1607
01.2017 - 03.2021
High School Diploma -
Shadow Ridge Learning Center
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