Daniel Lopez
Mesa Arizona,United States
Summary
Knowledgeable Installer offering 7 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
6
6
years of professional experience
Work History
Telecommunications Technician /Installer Service Specialist
Micor Communications
Phoenix, AZ
01.2021 - Current
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Performed scheduled and unscheduled maintenance tasks.
- Read and followed technical documentation to complete accurate repairs. Installedlled new POS systems and conversions
- AV install and demolition
Telecommunications Technician
Insight Global /Intel
Chandler , AZ
08.2021 - 01.2022
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
- Carried out day-day-day duties accurately and efficiently.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Installed and configured new devices and system components.
- Improved operations through consistent hard work and dedication.
- OSP installation, fiber optic cables runs and splices/testing
Telecom Technician
Teltech Networks
Phoenix, AZ
01.2017 - 01.2020
- Assisted upgrade telecom projects at sites :NAU, SkyHarbor ,Honor Health, Banner Health ,Sky Harbor International Airport, Wells Fargo. Ralphs DC,Kroger DC,Frys, Safeway, Albertsons , throughout the Southwest region
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Coordinated installation of new users and relocations of existing users.
- Installed, maintained and supported voice/data applications.
- Monitored overall network performance.
- Maintained appropriate environmental conditions in telephone equipment rooms.
- installed security equipment ,door contacts ,cameras ,panic buttons, rex systems, access control ,fiber optics,cat5e, cat6 ,coaxial cable ,patch panels and servers ,wireless access points ,antennas , speakers
Data Center Technician
E2 Optics
Phoenix, AZ
01.2016 - 01.2017
- Accepted tasks and documented status using ticketing system, time reports and email.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Identified and reported problem devices and replaced defective parts.
- Dressed and labeled cables for easy identification and traceability.
Education
Associate of Science - Microcomputers
Western Technical College
El Paso, TX03.2008
Skills
- Troubleshooting systems
- Safety practices
- Maintenance and Repair
- Decision Making
- Attention to Detail
- Planning and Coordination
- Flexible and Adaptable
Timeline
Telecommunications Technician
Insight Global /Intel
08.2021 - 01.2022
Telecommunications Technician /Installer Service Specialist
Micor Communications
01.2021 - Current
Telecom Technician
Teltech Networks
01.2017 - 01.2020
Data Center Technician
E2 Optics
01.2016 - 01.2017
Associate of Science - Microcomputers
Western Technical College