Daniel Lopez

• Assisting members in managing their finances through services such as accounts, loans, investments, mortgages, wills and trusts.
• Creating lasting relationships with members and supporting their financial needs. Responsible for obtaining and preparing loan documents.
• Demonstrating the highest level of professionalism and customer service towards all members.
• Managed and grew a loan portfolio by regularly exceeding sales targets by 20-50%

• Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
• Used airline computer system to create airline tickets and boarding passes.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Escorted handicapped passengers from terminal to
aircraft.

Instructed passengers on safety and emergency
procedures and answered all passenger inquiries.

Tagged baggage and routed to appropriate location for
loading and screening.

Checked in luggage and confirmed all carry-on items met
federal guidelines.