Daniel Lopez Velasquez
Huntington Park,CA
Summary
Versatile Senior Manager specializing in life insurance and skilled at training, planning, implementing, and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager
Globe Life American Income Division
01.2017 - Current
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Oversaw performance evaluations, compensation and hiring to maintain appropriate staffing requirements.
- Boosted team member productivity by incorporating performance monitoring and instituting motivational approaches.
- Cultivated customer relationships to provide customized life insurance solutions tailored to each individual's needs.
Sales Specialist
Living Spaces
08.2016 - 01.2017
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
- Provided exceptional service to all existing customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and thoroughly explained technical details to overcome objections and secure sales.
Loss Prevention Specialist
Ross Dress For Less
08.2016 - 01.2017
- Displayed friendly, outgoing, and energetic behavior to create a warm and fun atmosphere for guests.
- Monitored customer activity to maintain safe and secure environments.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Completed loss control surveys for underwriting information and evaluation.
Plumbing Sales Specialist
Lowes Home Improvment
04.2016 - 08.2016
- Recommended plumbing products that would fulfill each customer's needs.
- Promoted business opportunities through direct engagement with contractors, plumbers, builders, and other key individuals.
- Answered specific questions from customers regarding plumbing materials and products.
- Built lasting client relationships through effective communication and prompt issue-resolution skills.
Lead Generator/Sales Specialist
Home Depot
01.2014 - 04.2016
- Scheduled sales appointments to discuss products and services to ensure sales of qualified leads.
- Developed extensive knowledge of products and services to better assist customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Conducted ongoing staff development to help employees achieve growth within their job roles.
Cashier/Cook
Liquid Juice Bar
01.2013 - 01.2014
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Prepared and served juices, smoothies, bowls, and blended drinks.
- Created quality beverages for customers following recipes and presentation standards.
Education
High School Diploma -
Santa Monica High School
Santa Monica, CASkills
- Coaching and Mentoring
- New Hire Training
- Customer Service
- Selling Skills
- Client Rapport-Building
- Service Upselling
- Life Insurance
- Financial Knowledge
- Conflict Resolution Techniques
Certification
- CA State Seal of Biliteracy
Languages
Spanish
Native or Bilingual
Timeline
Senior Manager
Globe Life American Income Division
01.2017 - Current
Sales Specialist
Living Spaces
08.2016 - 01.2017
Loss Prevention Specialist
Ross Dress For Less
08.2016 - 01.2017
Plumbing Sales Specialist
Lowes Home Improvment
04.2016 - 08.2016
Lead Generator/Sales Specialist
Home Depot
01.2014 - 04.2016
Cashier/Cook
Liquid Juice Bar
01.2013 - 01.2014
High School Diploma -
Santa Monica High School