Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Daniel Macias Ochoa

San Francisco,CA

Summary

Dynamic professionally with extensive experience at Target as well as a Proficient loader in Coolport Oakland, excelling in customer service and problem-solving. Bilingual in English and Spanish, I effectively manage time and multitask in fast-paced environments. Proven expertise in POS operations. heavy lifting, consistently ensuring operational efficiency and team collaboration to enhance customer satisfaction at both Target and Coolport Oakland. This also includes my time as a Exemplary cart attendant/Custodian at Target. More details are in the resume.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier/Cart Attendant/Custodian

Target
San Leandro, CA
11.2023 - 06.2024
  • As a cashier, delivered an exemplary level of customer service to customers using active listening and engagement skills when checking them at the register.
  • Analyzed customer issues to identify root causes and implemented effective solutions. Such as issues with prices and price matches.
  • Operated cash register or POS system to receive payment by cash, check and credit card. As well as conducting returns in cash and store credit.
  • As a cart attendant. I preserved the appearance of the store by Restoring carts to maintain a constant shop flow and appearance according to policy.
  • Conducted trash removal and sanitation procedures to keep the aisles and register area organized. Including bathrooms, breakroom, and front of store.
  • I'm experienced with various different cleaning Supplies. Including harsher cleaning chemicals and industrial cleaning tools, vacuums, heavy-duty mops, brooms, etc.
  • As a keyholder Protected store assets by assisting with routine cycle to ensure no customer was left waiting.
  • As a drive-in pickup member, I would collaborate in a team to collect products from the shelf and ensure they were ready to be delivered when the customer arrived.

Loader and Unloader

Coolport Oakland
Oakland, CA
08.2023 - 10.2023
  • Worked in a refrigerated warehouse as an efficient loader, collaborating with a partner to carry boxes of frozen meat weighing up to 90 lbs that were unloaded manually off a pallet and loaded onto the trailer. Entering the freezer at times with a pallet jack.
  • Worked as a team to deal with delayed shipments, or large shipments. Collaborating to complete the task as soon as possible. Always communicating, ensuring everyone is on the same page.
  • Applied shrink wrap to pallets, securing product for storage and shipment.
  • Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
  • I was trusted enough to learn the pallet jack, to position it to move loaded pallets, skids, and boxes to designated areas. To either load or unload a trailer to make workload easier
  • I was reliable whenever I was needed to be called in, or for staying overtime.
  • Even when I had down time I would still clean with a mentality of Lean time is clean time always made sure to be busy.

Education

High School Diploma -

Aspire Lionel Wilson College Preparatory Academy
Oakland, CA
06-2022

Skills

  • Leadership
  • Bilingual in English and Spanish
  • Quick learner abilities
  • Adaptability and flexibility
  • Multitasking and time management
  • Organization and Attention to detail
  • Problem solving and conflict resolution
  • Team collaboration and communication
  • Customer service excellence and guest inquiries
  • POS system operations and returns processing
  • Drawer balancing
  • Cleaning expertise
  • Industrial cleaning methods
  • Heavy lifting capabilities up to 90 lbs
  • Unloading and loading proficiency
  • Inventory management, stockroom organization, and restocking
  • Team training and development

Certification

  • Pallet jack certified

References

References available upon request.

Timeline

Cashier/Cart Attendant/Custodian

Target
11.2023 - 06.2024

Loader and Unloader

Coolport Oakland
08.2023 - 10.2023

High School Diploma -

Aspire Lionel Wilson College Preparatory Academy

Similar Profiles

CREATE PROFILE
Daniel Macias Ochoa