Dedicated professional with strong customer service skills. Proven ability to resolve issues efficiently and promote high customer satisfaction through effective communication and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aid
Ivy Rehab
Cranford, New Jersey
08.2025 - 01.2026
Completed day-to-day duties accurately and efficiently.
Proposed innovative ideas and solutions that improved team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Engaged customers in conversation, utilizing effective interpersonal skills to foster positive interactions.
Pizza Delivery Driver
Fabios Bistro
Fanwood, NJ
03.2023 - 08.2025
Navigated efficiently using GPS to optimize delivery routes and times.
Managed cash transactions accurately during deliveries and at restaurant to ensure financial accountability.
Communicated effectively with kitchen staff to confirm order details and modifications.
Maintained cleanliness of delivery vehicle to uphold company standards.
Trained new drivers on delivery protocols and customer service techniques to enhance team performance.
Collected and analyzed customer feedback to identify service improvement opportunities and enhance dining experience.
Education
Associate of Science - Exercise Science
Raritan Valley Community College
05-2025
Skills
Client engagement
Customer service
Exercise program design
Quality assurance
Task prioritization
Decision-making
Multitasking
Team collaboration
Equipment operation
Good Telephone Etiquette
Certification
American Red Cross course: CPR/AED for Professional Rescuers Certificate.