Daniel Majeski
St Petersburg,Florida
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Business Owner/Operator
Tb Applaince
St Petersburg, United States
01.1998 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
West Seneca West Senior High School
Buffalo, NY01.1975
Skills
- Building Customer Trust and Loyalty
- Order and Refund Processing
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Issue and Complaint Resolution
- Understanding Customer Needs
Timeline
Business Owner/Operator
Tb Applaince
01.1998 - Current
High School Diploma -
West Seneca West Senior High School
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