Daniel Martinez
Denver,CO
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Talented in interesting and grabbing the attention of customers and potential clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service/ Team Member
Whole Sol
02.2022 - Current
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Organized, cleaned, and supervised the kitchen area
- Moved to other locations in Denver to support inexperience team members
Cashier/Customer Service Representative
Wendy's
01.2021 - 05.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized dining area
Education
High School Diploma -
East High School
Denver, CO05.2022
High School Diploma -
Franklin High School
El Paso, TX05.2022
High School Diploma -
Meridian High School
Falls Church, VA05.2022
Skills
- Effective Customer Communication
- Call Documentation
- Understanding Customer Needs
- Processing Customer Requests
- POS Systems and Ordering Platforms
- Issue and Complaint Resolution
- Order and Refund Processing
- Upselling Products and Services
- Upbeat and Positive Personality
- Responding to Difficult Customers
Additional Information
- Participates in Professional Theater
- Ambitions for Drama School
- Gap Year
Timeline
Customer Service/ Team Member
Whole Sol
02.2022 - Current
Cashier/Customer Service Representative
Wendy's
01.2021 - 05.2021
High School Diploma -
East High School
High School Diploma -
Franklin High School
High School Diploma -
Meridian High School
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