Daniel Martinez Flores
Brooklyn,NY
Summary
Dynamic DME Coordinator with a proven track record at Medical Arts Chemist & Surgicals, excelling in route optimization and customer service. Skilled in managing diverse courier accounts and maintaining accurate databases, I effectively resolved customer complaints, ensuring timely solutions. Bilingual in Spanish, I thrive in fast-paced environments, delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Dme Coordinator
Medical Arts Chemist & Surgicals
Brooklyn, NY
04.2024 - 03.2025
- Designed efficient routes ensuring professional and timely completion.
- Managed calls related to customer and technician concerns, and resolved customer complaints in a timely manner while upholding company standards.
- Scheduled large pick-up orders for separate, contracted companies.
- Managed accounts with diverse courier companies such as FedEx, Ups, Usps, TwinMed, Brightree, Gemco, and McKesson.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies and equipment as needed.
- Updated and maintained several databases with current information.
DME Technician
Medical Arts Chemists & Surgicals
Brooklyn, NY
06.2021 - 03.2025
- Installed several kinds of hospital beds (semi-electric, fully electric). barriatric hospital beds)
- repaired dme equipment ( motorized wheelchairs, wheelchairs, transport chairs, hydraulic lifts, gerri chair, hospital beds, walkers, rollators )
- assembled items for orders such as (pull-ups, diapers, gloves, A&D ointment, chux underpads and wipes).
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Trained and educated patients on how to properly operate medical equipment.
- Ensured that all paperwork associated with servicing and repairing medical devices was completed accurately and timely.
Service Captain
Sweetgreen
New York, NY
05.2020 - 05.2021
- Menu Knowledge & Food Preparation Prep hot and cold food items for frontline and online orders
- Trained servers on menu items, food and beverage ingredients and service standards.
- Processed payment transactions through POS systems accurately and efficiently.
- Provided customer service, including answering questions related to menu items and resolving customer complaints.
- Performed side duties such as stocking shelves with cutlery or other restaurant supplies when needed.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored temperatures of prepared food and cold-storage areas.
Construction Worker
Fabian Construction llc
Brooklyn, NY
07.2018 - 04.2020
- Displayed high standards for quality workmanship and routinely double-checked work.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Cleaned and prepared job sites daily, removing debris, dirt, and hazardous materials safely.
- Handled materials coming on-site.
- Managed several machinery pieces for task completion.
Education
High School Diploma -
Manhattan Comprehensive Night And Day School
240 2nd Ave, New York, NY 1000306-2018
Skills
- Customer service
- Route optimization
- Schedule management
- Data entry
- Equipment maintenance
- Spanish (bilingual)
Timeline
Dme Coordinator
Medical Arts Chemist & Surgicals
04.2024 - 03.2025
DME Technician
Medical Arts Chemists & Surgicals
06.2021 - 03.2025
Service Captain
Sweetgreen
05.2020 - 05.2021
Construction Worker
Fabian Construction llc
07.2018 - 04.2020
High School Diploma -
Manhattan Comprehensive Night And Day School
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