Daniel Mayhugh
Liberty,MO
Summary
Dynamic Assistant Store Manager at Feldmans Home and Farm for the last 5 years, with proven expertise in inventory control and customer service. Enhanced store efficiency and customer satisfaction through strategic merchandising and personalized interactions, fostering a loyal clientele. Skilled in problem-solving and staff supervision, consistently exceeding sales goals while maintaining operational excellence.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Feldmans Home and Farm
Liberty, MO
03.2020 - 06.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Forklift operations inside/outside
Assistant Deli Manager
Cosentino's Food Store
Smithville, MO
03.2013 - 01.2020
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Implemented cost-saving measures through waste reduction initiatives and improved purchasing practices.
- Collaborated with store management to develop promotional strategies, boosting deli revenue.
Assistant Restaurant Manager
Zarda BBQ & Catering
Blue Springs, MO
05.2004 - 10.2012
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
Education
No Degree - General Studies
High School Diploma -
05-2007
- Honor Roll 04-07
- 3.5 GPA
- Ranked in Top 20% of class
Skills
- Problem-solving
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Attention to detail
- Staff supervision
- Forklift Operations (Gas and Electric)
- POS systems operations
- Loss prevention
- Sales expertise
Timeline
Assistant Store Manager - Feldmans Home and Farm
03.2020 - 06.2025
Assistant Deli Manager - Cosentino's Food Store
03.2013 - 01.2020
Assistant Restaurant Manager - Zarda BBQ & Catering
05.2004 - 10.2012
Metropolitan Community College - No Degree, General Studies
Oak Grove High School - High School Diploma,