Daniel M. Carroll
Wilmington,DE
Summary
Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities.
Overview
29
29
years of professional experience
Work History
Correctional Corporal
Chester County Prison
01.2021 - Current
- Managed supervision tasks for various housing properties.
- Managed central control systems.
- Managed correctional center's operational controls.
- Handled coordination of pandemic procedures and intake isolation in correctional facility.
- Established and administered rotation protocol for intake housing, ensuring optimal bed usage.
- Proposed centralized system for inmate property management.
- Coordinated housing relocations for bunk alterations.
- Established and implemented efficient system for tracking max housing data.
- Participated in team meetings discussing topics such as training opportunities or policy changes.
- Trained new staff members on procedures for handling inmates safely and securely.
- Documented all necessary information related to day-to-day operations for record keeping purposes.
- Coordinated with medical personnel regarding the health care needs of inmates.
- Investigated incidents involving suspected violations of laws or policies of the institution.
- Communicated information regarding security, safety and operations through chain of command.
Member
C.E.U
01.2008 - Current
- Tactical entry into cells
- Additional defensive and tactical training
- Oleoresin Capsicum familiarization
- Electronic Body Immobilization Device
- Hostage crisis management and survival
- Pepper ball certification
- Riot Formations
Training officer dayshift ID and Records
Chester County Prison
01.2015 - 01.2021
- Developed comprehensive training manuals for ID and records.
- Developed a system to evaluate trainees weekly.
- Effectively trained numerous officers in ID and Records.
- Served as a connection point for CCP and GTL's OMS project.
- Crafted detailed documentation to support the adoption of OMS in managing ID and records.
Records Department Officer
Chester County Prison
01.2013 - 01.2021
- Processed and managed legal documentation.
- Facilitated communication between prison and multiple judicial bodies.
- Assumed additional duties including updates to Megan's Law, processing SCI runs and overseeing PAPB tech tracking.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Monitored and reported on operational performance metrics.
Corrections Officer I
Chester County Prison
01.2007 - 01.2021
- Managed various housing units.
- Covered duties across all utility roles effectively.
- Worked perimeter
- Annual range recertification
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Maintained appropriate control, security and well-being over those detained.
Identification Department Officer
Chester County Prison
01.2008 - 01.2012
- Executed inmates' intake and processed necessary paperwork.
- Managed and processed juvenile cases.
- Managed processing of Americans with Disabilities Act inmates.
- Facilitated effective clothing exchanges.
- Trained department officers effectively.
- Ensured the security and confidentiality of sensitive information.
Office manager
A. A. Pesce Company, Inc.
01.2002 - 01.2007
- Oversaw accounting, purchasing, and vendor management.
- Assisted in the design and fabrication of glass pieces for custom orders.
- Transported heated glass objects between various stations using tongs or other specialized equipment.
- Operated lathes, drills, grinders, saws, torches, and other machinery to shape molten glass into desired forms.
- Cut and shaped molten glass with hand tools such as shears, jacks, paddles, tweezers, and scissors.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
- Monitored inventory levels and maintained accurate records.
- Created purchase orders for materials needed to fulfill customer orders.
Chef
Giordano’s Restaurant
01.1996 - 01.2007
- Excelled in all chef responsibilities, from preparation to plating and overseeing orders.
- Managed kitchen staff to ensure efficiency.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Adjusted seasonings of dishes according to customers' tastes.
- Trained new chefs on proper cooking techniques and menu items.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Education
Certification - Command Leadership
FBI-LEEDA
01-2025
Interview & Interrogation Skills - Conversation Management
MAGLOCLEN
12-2024
Certification - Investigating Sexual Abuse And Sexual Harassment I
Department of Corrections
12-2024
FBI Basic Evidentiary Photography - Crime Scene Processing
FBI
10-2024
Leadership and Supervisory management seminar -Dr. Warren -
01.2024
Certification - High Impact Supervision
Pennsylvania State University Justice And Safety Institute
01-2024
Certification - Ethical Leadership
Pointman Leadership Institute
01-2024
Certification - Police Supervisory In-service Training
Pennsylvania State University Justice And Safety Institute
01-2024
Certification - Supervision in Corrections
Lexipol
03-2024
Certification - Sexual Harassment Prevention
KnowBe4
01-2024
Certification - QPR Gatekeeper/Suicide Prevention
C.I.T.
01-2022
Certification - Mental Health First Aid
C.I.T.
01-2022
Skills
- De-escalation techniques
- Self-defense training
- Inmate transportation
- Records maintenance
- Staff supervision
- Fluent In Two Languages
Accomplishments
- Member of the supervisor representative committee
- Sole security personnel involved in the 2024 inmate handbook revision
- Member of the committee writing new policy and procedure
References
John Work, 302-540-8747
Timeline
Correctional Corporal
Chester County Prison
01.2021 - Current
Training officer dayshift ID and Records
Chester County Prison
01.2015 - 01.2021
Records Department Officer
Chester County Prison
01.2013 - 01.2021
Member
C.E.U
01.2008 - Current
Identification Department Officer
Chester County Prison
01.2008 - 01.2012
Corrections Officer I
Chester County Prison
01.2007 - 01.2021
Office manager
A. A. Pesce Company, Inc.
01.2002 - 01.2007
Chef
Giordano’s Restaurant
01.1996 - 01.2007
Certification - Command Leadership
FBI-LEEDA
Interview & Interrogation Skills - Conversation Management
MAGLOCLEN
Certification - Investigating Sexual Abuse And Sexual Harassment I
Department of Corrections
FBI Basic Evidentiary Photography - Crime Scene Processing
FBI
Leadership and Supervisory management seminar -Dr. Warren -
Certification - High Impact Supervision
Pennsylvania State University Justice And Safety Institute
Certification - Ethical Leadership
Pointman Leadership Institute
Certification - Police Supervisory In-service Training
Pennsylvania State University Justice And Safety Institute
Certification - Supervision in Corrections
Lexipol
Certification - Sexual Harassment Prevention
KnowBe4
Certification - QPR Gatekeeper/Suicide Prevention
C.I.T.
Certification - Mental Health First Aid
C.I.T.
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