Daniel McCoy
Hajoca Corporation
Fort Ogden,UT
26
years of professional experience
Self-motivated and organized sales professional with a strong focus on customer service and attention to detail with over 25 years in the plumbing wholesale field. Known for strategic account management ensuring exceptional outcomes and developing long-lasting partnerships.
Work History
Commercial Outside Sales
2 Years 2 Months- Demonstrated self-motivation by completing tasks with minimal supervision.
- Works effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Exhibited ability to work independently while contributing to team projects.
- Proven ability to learn quickly and adapt to new situations.
Commercial Inside Sales Team Lead
13 Years- Worked closely with Outside Sales Team in helping meeting their sales goals and provided support to other members on the inside sales team.
- Led inside sales team, driving revenue growth through strategic account management and customer relationship building.
- Managed key accounts, ensuring long-lasting partnerships through exceptional relationship-building skills.
- Facilitated open communication among team members, encouraging collaboration and problem-solving in challenging situations.
- Developed strong client relationships through consistent communication and attentive customer service.
- Addressed each customer's needs and wants to recommend suitable product options.
General Manager
4 Years 9 Months- Analyzed market trends to inform strategic decision-making and drive business growth initiatives.
- Oversaw daily operations, implementing process improvements for inventory management and distribution.
- Fostered relationships with key suppliers to negotiate favorable terms and maintain quality standards.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, and schedules.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Operations Manager
6 Years- Streamlined operations by optimizing inventory management processes and reducing lead times.
- Coordinated logistics strategies, ensuring timely delivery of products while minimizing transportation costs.
- Supervised Inside Sales, Warehouse and Delivery personnel and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between the Inside Sales and Warehouse departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Education
No Degree - Business Management
Associate of Science - General Studies
High School Diploma
Skills
Positive demeanor
Customer service
Problem-solving
Attention to detail
Multitasking
Active listening
Flexible and adaptable
Timeline
Commercial Outside Sales
Hajoca Corporation
06.2024 - CurrentRead More
Commercial Inside Sales Team Lead
Moore Supply Co Inc. a Division of Hajoca
05.2011 - 05.2024Read More
General Manager
Jahns Supply Inc. a Division of Hajoca
08.2006 - 05.2011Read More
Operations Manager
Moore Supply Co. Inc. a Division of Hajoca
08.2000 - 08.2006Read More
McMurry University
No Degree from Business Management
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Cisco Junior College
Associate of Science from General Studies
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Cooper High School
High School Diploma
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