Daniel McHargue
Yucaipa,CA
Summary
Dynamic professional with a proven track record at Wyndham Hotel, excelling in customer relations and route planning. Leveraged strong problem-solving skills to enhance passenger satisfaction and optimize transport efficiency, achieving a consistent record of punctuality. Recognized for implementing preventive maintenance practices that ensured fleet reliability and safety. Friendly and enthusiastic Shuttle Driver bringing 10 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current California license with clean driving record.
Overview
30
30
years of professional experience
Work History
Shuttle Driver/Bellman
Wyndham Hotel
Irvine, CA
09.2016 - 03.2020
- Accepted and processed fares.
- Transported customers to and from airport
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.
- Transported guests to and from various locations efficiently and safely.
- Conducted vehicle inspections to ensure operational safety and reliability.
- Provided excellent customer service, addressing guest inquiries and needs promptly.
- Coordinated shuttle schedules to optimize guest transportation flow.
- Assisted in training new drivers on company policies and safety protocols.
- Maintained cleanliness and organization of shuttle vehicles for enhanced guest experience.
- Implemented process improvements to reduce wait times for guests during peak hours.
- Monitored traffic conditions and adjusted routes accordingly for timely arrivals.
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
- Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
Salesperson/Merchandiser
Dreyers Grand Ice Cream Co
City of Industry, CA
02.1990 - 02.2011
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Contributed to event marketing, sales and brand promotion.
- Arranged consistent shelves, bins, and racks at 15 locations by following established planograms.
Education
High School Diploma -
Lakewood High School
Lakewood, CA09.1962
Skills
- Preventive Maintenance
- Route planning
- Customer relations skills
- Good customer service
- Clean driving record
- Clean driving record
- Passenger assistance
- Scheduling flexibility
- Safe driving
- Cleanliness standards
- Vehicle inspection
- Route navigation
- Guest relations
- Mapping skills
- Teamwork
- Customer service
- Dependable and reliable
Accomplishments
Employee of the year 1990
Dreyers Grand Ice Cream
Affiliations
Optimist of Redlands,Ca
Veterans of Foreign Wars
National Rifle Association
American Legion
Redlands Bicycle Classic
Languages
English
Full Professional
Personal Information
Title: Retired
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shuttle Driver/Bellman
Wyndham Hotel
09.2016 - 03.2020
Salesperson/Merchandiser
Dreyers Grand Ice Cream Co
02.1990 - 02.2011
High School Diploma -
Lakewood High School