Daniel Melgar
Houston,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Package Department Office Manager
Rocket Distribution
Spring, TX
03.2021 - Current
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Carried out day-day duties accurately and efficiently.
- Developed team communications and information for meetings
Sales Associate
Walmart
Spring, TX
08.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Spring High School
Spring, TX06.2019
Skills
- Planning and Prioritization
- Records and Database Management
- Service Quality Standards
- Flexible and Adaptable
- Collaboration
- Customer Service
- Self-Motivated
- Coachable
- Team Player
- Work well in group and individual setting
Timeline
Package Department Office Manager
Rocket Distribution
03.2021 - Current
Sales Associate
Walmart
08.2019 - 02.2021
High School Diploma -
Spring High School
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