Daniel Mendez
Hayward,CA
Summary
Accomplished in handling and customer service, my tenure at UPS and Taqueria Azteca enhanced my expertise in package management and client relations. Demonstrated ability to streamline shipping processes and elevate customer satisfaction, I excel in operational efficiency and interpersonal communication, ensuring both product safety and client loyalty.
Overview
1
1
year of professional experience
Work History
Package Handler
UPS
12.2023 - Current
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Stored and secured packages in designated areas to prevent damage and theft.
- Unpacked and repacked items in different quantities and configurations for shipment.
Customer Service Cashier
Taqueria Azteca
04.2023 - 08.2023
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Hayward High School
Hayward, CA2024
Skills
- Freight Handling
- Product packing
- Shipping Documentation
- Truck loading
- Packaging
- Fragile item handling
- Loading and unloading
- Heavy Lifting
- Package pickup and delivery
- Warehouse Safety
- Shipment Tracking
- Cash Handling
- Guest Services
- Customer Service
- Payment Collection
- Cash handling expertise
- Refund handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
UPS
12.2023 - Current
Customer Service Cashier
Taqueria Azteca
04.2023 - 08.2023
High School Diploma -
Hayward High School
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