Daniel Meraz
Austin
Summary
Proven hospitality expert with a track record of enhancing customer loyalty at Cochineal through exceptional service and empathy. Skilled in multitasking and POS systems, I excel in high-pressure environments, ensuring cleanliness and guest satisfaction. My strong work ethic and customer engagement abilities contribute to seamless operational efficiency and positive dining experiences.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Cochineal
11.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Bartender
Jett’s Grill
05.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
LaVenture
10.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Marfa High School
Marfa, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
Timeline
Server/Bartender
Cochineal
11.2024 - 02.2025
Bartender
Jett’s Grill
05.2024 - 02.2025
Server
LaVenture
10.2022 - 11.2024
High School Diploma -
Marfa High School
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