Daniel Mercado
The Bronx
Summary
Detail-oriented professional with expertise in data entry, record management, and office organization. Committed to enhancing faculty support and streamlining communication within academic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
College Assistant
Hunter College, CUNY
New York
02.2025 - Current
- Supported faculty in administrative tasks and course organization to enhance academic delivery.
- Coordinated office supplies management and inventory maintenance to meet departmental needs.
- Streamlined communication between faculty, staff, and students to improve information flow.
- Performed data entry tasks using Microsoft Office applications such as Excel and Word.
- Organized and managed student files, ensuring accuracy and confidentiality.
- Prepared documents for meetings, including agendas, minutes, reports.
- Created PowerPoint presentations for various meetings and events.
Work Study Student
Hunter College
New York
11.2024 - 01.2025
- Assisted students and staff by responding to inquiries, ensuring timely access to information.
- Collaborated with team members to streamline office procedures and workflows.
- Maintained a clean and organized workspace to promote a positive environment.
- Ran errands to support office operations, contributing to smooth workflow.
- Answered telephones, directed calls, and took messages, facilitating effective communication.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Store Associate
T.J. Maxx
New York
12.2022 - 03.2025
- Assisted customers with product inquiries and provided exceptional service.
- Organized merchandise displays to enhance store presentation, resulting in increased customer engagement.
- Collaborated with team members to ensure a smooth checkout experience for customers.
- Trained new associates on operational procedures and customer service protocols to ensure consistent service delivery.
- Engaged positively with each customer, providing professional and polite support to meet sales and service needs.
Education
Bachelor of Arts - History
Hunter College
New York, NY01-2027
Skills
- Student support
- Data entry
- Record management
- Office organization
- Microsoft Office
- Scanning and copying
- Team collaboration
Languages
Spanish
Native/ Bilingual
Certification
Microsoft PowerPoint
Timeline
College Assistant
Hunter College, CUNY
02.2025 - Current
Work Study Student
Hunter College
11.2024 - 01.2025
Store Associate
T.J. Maxx
12.2022 - 03.2025
Bachelor of Arts - History
Hunter College