Daniel Messenger
Oneida
Summary
Results-driven logistics professional with expertise in managing key shipper accounts, negotiating competitive freight solutions, and ensuring on-time, cost-effective transportation. Skilled in building long-term customer relationships, analyzing market trends, and collaborating with carrier and operations teams to deliver reliable service. Proven ability to drive account growth, resolve escalated issues, and create value-added strategies that improve efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Account Manager
Schneider Transportation Management
Green Bay
06.2022 - Current
- Oversee and grow high-value shipper accounts by providing customized transportation and logistics solutions.
- Serve as the main point of contact for clients, ensuring clear communication and strong relationships.
- Negotiate rates, contracts, and service agreements to maximize profitability while meeting customer needs.
- Analyze freight spend, lane performance, and market trends to identify cost-saving and efficiency opportunities.
- Collaborate with carrier partners and internal operations teams to ensure on-time, reliable delivery.
- Resolve escalated service issues quickly to maintain customer trust and satisfaction.
- Drive account growth through upselling, cross-selling, and securing additional freight volume.
Sales Associate
Schneider Transportation Management
Green Bay
06.2019 - 06.2022
- Developed and maintained customer relationships by identifying shipping needs, and offering tailored transportation solutions.
- Prospected new business through calls, emails, and networking to expand the client base and drive revenue.
- Coordinated with carriers and operations teams to ensure timely and cost-effective freight movement.
- Resolved shipping issues quickly to maintain customer satisfaction and build long-term partnerships.
- Met and exceeded sales targets by negotiating competitive rates, and securing repeat business.
Education
Northeast Wisconsin Technical College
Green Bay, WISkills
- Customer relationship management – building and maintaining long-term partnerships with shippers and carriers
- Negotiation and pricing strategy – securing competitive rates while protecting margins
- Market knowledge – understanding freight markets, lanes, and capacity trends to guide customer decisions
- Problem-solving – quickly resolving shipment delays, service failures, or capacity challenges
- Communication – clearly conveying updates, expectations, and solutions to clients and carriers
- Strategic account growth – identifying opportunities to expand freight volume and revenue within existing accounts
- Operational coordination – working with dispatch and carrier teams to ensure on-time delivery
- Analytical thinking – using data and KPIs to evaluate performance and create cost-saving strategies
- Resilience and adaptability – thriving in a fast-paced, ever-changing logistics environment
Accomplishments
- Million dollar Account Manager
- Schneider Presidential Award winner
References
References available upon request.
Timeline
Senior Account Manager
Schneider Transportation Management
06.2022 - Current
Sales Associate
Schneider Transportation Management
06.2019 - 06.2022
Northeast Wisconsin Technical College