Daniel Miner
Manhattan,KS
Summary
Dynamic professional with a proven track record at Casey's General Stores Inc, excelling in customer service and operations management. Skilled in team leadership and conflict resolution, I implemented inventory processes that improved order accuracy, enhancing customer satisfaction. Known for adaptability and effective decision-making in fast-paced environments.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
21
21
years of professional experience
Work History
Casey's Assistant Manager
Caseys General Stores Inc
08.2025 - 02.2026
- Assisted in daily operations management, ensuring high standards of customer service and store presentation.
- Coordinated staff scheduling and training, enhancing team productivity and service efficiency.
- Implemented inventory management processes, reducing stock discrepancies and improving order accuracy.
- Monitored sales performance metrics, identifying trends to optimize merchandising strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Linemen
City of Osborne
07.2024 - 03.2025
- Installed and repaired electrical distribution systems for residential and commercial customers.
- Conducted routine inspections of power lines to ensure safety and reliability.
- Operated bucket trucks and other equipment for overhead line maintenance.
- Collaborated with team members to troubleshoot electrical outages efficiently.
- Assisted in the implementation of safety protocols during high-risk tasks.
- Responded promptly to emergency calls, restoring power to affected areas quickly.
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Worked on both dead and energized lines.
- Removed old poles and hardware and replaced with new equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Participated in ongoing training programs to stay current on industry trends and best practices.
Culligan Man
Culligan of Downs
08.2023 - 07.2024
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Cook
Parkview Healthcare and Rehab
01.2021 - 07.2023
- Prepared and cooked nutritious meals adhering to dietary guidelines for residents
- Ensured kitchen cleanliness by following sanitation protocols and safety standards
- Collaborated with healthcare staff to create customized meal plans catering to resident needs
- Trained new kitchen staff on food preparation techniques and safety procedures
- Streamlined food preparation processes, reducing waste while maintaining quality standards
- Implemented feedback systems for residents, enhancing meal satisfaction through continuous improvement
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
911 Dispatcher
Osborne County Sherriff
01.2012 - 01.2018
- Operated multi-line phone systems to receive emergency calls and dispatch appropriate services.
- Provided accurate information to callers while maintaining composure in high-stress situations.
- Coordinated with law enforcement and emergency responders to ensure timely assistance.
- Maintained detailed logs of calls, incidents, and responses for record-keeping and analysis.
- Analyzed call data to identify trends and improve service delivery strategies over time.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Warehouse Worker
Interpress Norge AS
01.2005 - 01.2011
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
- Implemented safety protocols to ensure compliance and minimize workplace hazards for all staff.
- Monitored equipment performance and reported maintenance needs to ensure optimal functionality.
- Trained new employees on operational procedures and safety measures, fostering a knowledgeable workforce.
- Optimized storage solutions by reorganizing warehouse layout for improved space utilization and accessibility.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
High School Diploma -
Osborne Jr/sr High
05-1999
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Staff supervision
Task delegation
Workload management
Conflict resolution
Operations management
Multitasking and organization
Adaptability and flexibility
Workplace safety compliance
Timeline
Casey's Assistant Manager
Caseys General Stores Inc
08.2025 - 02.2026
Linemen
City of Osborne
07.2024 - 03.2025
Culligan Man
Culligan of Downs
08.2023 - 07.2024
Cook
Parkview Healthcare and Rehab
01.2021 - 07.2023
911 Dispatcher
Osborne County Sherriff
01.2012 - 01.2018
Warehouse Worker
Interpress Norge AS
01.2005 - 01.2011
High School Diploma -
Osborne Jr/sr High