DANIEL MOURA
Los Angeles,CA
Summary
Results-driven Senior Property Manager with 10 years of property management experience and 15+ years in customer service and leadership. Proven success managing luxury high-rise, mixed-use, multifamily, retail, and flagship assets, with expertise in driving occupancy, revenue growth, financial performance, and high-end resident experiences. Worked with leading organizations including Eaton Vance, LaSalle, and BlackRock, and managed flagship properties for Harbor Group Management and Willow Bridge Property Company. Fluent in English, Spanish, and Portuguese.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Senior Property Manager
Nari Koreatown - Harbor Group Flagship Property
Los Angeles, California
11.2024 - Current
- Supported operations for 470-unit luxury high-rise mixed-use multifamily community serving Downtown Los Angeles and Koreatown, including residential and retail functions.
- Worked with ownership, leadership, contractors, and vendors on $17 million renovation and capital improvement program while maintaining daily operations, leasing activity, and resident satisfaction.
- Raised occupancy from approximately 87% to 94.5% through leasing support, marketing, resident retention, competitive positioning, and team accountability.
- Generated approximately $250K in additional annual property revenue by restructuring the parking program, introducing guest suite rentals, creating rentable amenity options, and implementing modern vending solutions.
- Planned large-scale resident events, fashion shows, and media events to increase property exposure, build brand recognition, and promote community to broader audiences.
- Managed relationships with nationally recognized retail tenants, including Starbucks, Wells Fargo, Buffalo Wild Wings, Hot 8 Yoga, Kickin' Crab, Sugar Nail, and Kura Sushi supporting day-to-day coordination and tenant retention.
- Led and developed onsite teams across leasing, maintenance, concierge, and property operations, fostering a high-performance, service-focused culture.
Senior Property Manager
The Pullman - Willow Bridge Flagship Property
Denver, Colorado
11.2019 - 11.2024
- Supported luxury high-rise assets, including Pullman and TwentyOne01, known as premier communities.
- Managed Class A plus luxury high-rise communities to improve daily operations.
- Raised occupancy at Pullman from 86.7% to over 94%, stabilizing occupancy during difficult market conditions.
- Leased premium penthouse residences at rental rates from $12,000 to over $18,500 monthly, supporting revenue growth and creating marketing plans that built penthouse waiting lists.
- Provided discreet, high-level service to executives, professional athletes, entertainers, and corporate clients.
- Maintained resident retention above 70%, improving community satisfaction.
Property Manager
Greystar Property Management
09.2018 - 10.2019
- Managed budgets, maintenance operations, leasing performance, and collections to ensure financial health and positive resident relations.
- Oversaw daily operations of multifamily communities in Florida and Colorado, enhancing resident satisfaction and community engagement.
- Coordinated vendors and capital improvement projects to upgrade community facilities and services.
- Ensured compliance with company standards and local regulations.
Property Manager
Cornerstone Group
08.2017 - 09.2018
- Managed property performance and resident experience initiatives to foster tenant satisfaction and retention.
- Directed leasing, operations, collections, resident retention, and marketing programs to enhance overall property performance.
- Executed social media and outreach campaigns to boost community visibility and increase leasing traffic.
Education
Languages - International Languages
Unifor University
Skills
- High-Rise Property Management
- Luxury Multifamily Operations
- Mixed-Use Developments
- Asset Management
- Tailored resident events
- Budgeting & Forecasting
- Financial Reporting
- Revenue Management
- NOI Growth Strategies
- Occupancy Improvement
- Resident Retention
- Capital Improvements
- Lease Administration
- Yardi 8, MRI Yardi CRM, RentCafe, BuildingLink, Entrata, First Advantage, BlueMoon, Findigs, RealPage,Amenity Pass,
- Microsoft Office Suite, PowerPoint, Excel, Adobe Illustrator, Photoshop, Lightroom, Mailchimp, SOCI, Copilot, Digital Marketing
- Team Development
COMMUNITY LEADERSHIP
- Volunteer Co-Chair, Rocky Mountain Round-Up | 2023 and 2024: Led fundraising, convention planning, volunteer coordination, and outreach supporting addiction and alcoholism recovery.
- AA Convention Volunteer, Los Angeles | 2025 to Present: Support fundraising and large-scale events that provide resources, awareness, and hope to individuals impacted by alcoholism and addiction.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
French
Limited
Timeline
Senior Property Manager
Nari Koreatown - Harbor Group Flagship Property
11.2024 - Current
Senior Property Manager
The Pullman - Willow Bridge Flagship Property
11.2019 - 11.2024
Property Manager
Greystar Property Management
09.2018 - 10.2019
Property Manager
Cornerstone Group
08.2017 - 09.2018
Languages - International Languages
Unifor University