Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Daniel M Sapik

Clarksville,TN

Summary

-10+ Years Sales Experience -Exceptional Customer Service/Oral Communication -Leadership/Training Proficiency -Currently in School for completion of CAD Program Certification.

Personable and solution-focused, with robust understanding of project management methodologies and tools. Possesses strong analytical skills and proficiency in stakeholder communication and process optimization. Dedicated to driving successful project outcomes through effective team collaboration and strategic planning.

Overview

20
years of professional experience

Work History

Nextiva

Enterprise Project Manager
11.2019 - Current

Job overview

  • Collaborating with key inter-department stakeholders including Channel Sales & Operations, Enterprise Sales & Operations, Technicians and Sales Engineers to execute project plan and statement of work in an above satisfactory and timely manner
  • Very high level of customer service/communication skills with multiple levels of support staff and clientele while working independently
  • Effectively communicating and meeting with customers to build rapport, creating trust, satisfaction and loyalty sometimes requiring travel
  • Using project management tools to manage customer projects, timelines while obtaining pertinent system information about network, users, devices, and call flows
  • Maintaining the project timeline, including scheduling and facilitation all appointment needed to successfully onboard new enterprise customer while managing time allocation within K.P.I Metrics
  • Answers all incoming calls/emails in a timely manner without missing customer service quota of communication within 4 hours
  • Scheduling/completing daily assigned consultation calls and follows through with needs of customer in a timely manner working closely with IT/Coordinators and Leads
  • All scheduled appointments met in a timely manner without fail, ensuring use of exceptional customer interaction and client focused skills
  • Engages all account stakeholders with all written correspondence
  • Working at a fast pace in a high stress environment while ensuring success and meeting QA 98% requirements and minimizing

ILM, Integrated Landscape Management

Client Manager
01.2019 - 07.2019

Job overview

  • Managed 60+ contracts/properties with a positive can-do attitude and strong organization always maintaining 90%+ clientele retention
  • Constant contact with Property Management/Internal Management regarding state of property/budgets/additions regarding landscape and maintenance of property
  • Consistently worked diligently to achieve all required monthly AR for company by way of enhancements/property inspection/communication with Property Managers/Ops Managers
  • Performed daily / Weekly report Audits/ Property walk audits, sent to CFO/Branch Management for review
  • Responsible for all incoming Irrigation/Property Damage issues throughout properties with swift action regarding work orders and communication on cost/timing
  • Fielded all calls/emails/communication from property management at a high volume to ensure highest possible satisfaction in a timely manner
  • Created proposals daily for enhancement opportunity/maintenance updates
  • Worked closely with Property Managers regarding issues/concerns as well as anticipating the needs of Property - maintaining extremely high volume/consistent rapport with all clientele
  • Scheduled rotation for all crews to expedite process of efficiency for property - regarding property upkeep/enhancements/work orders
  • Created yearly/fiscal financial budgets for Property Managers to anticipate property enhancement/maintenance upkeep

Moon Valley Nursery

Inventory Control Manager
06.2014 - 08.2018

Job overview

  • Responsible for providing creative solutions to interpersonal vendor discrepancies
  • Research Competitor Vendor price points and distribution revenue to ensure competitive price points
  • Works closely with Superiors to ensure highest level of company success
  • Pulls and filters multiple monthly auditing reports and submits post Filter/Excel conversion
  • Inspects retail Nursery's intermittently to ensure proper sticker pricing, quality assurance, investigation of missed quota's, gaps in AR to provide further training and insight to all employees/Management

Saint-Gobain Solar

F Type Robot Programmer
07.2012 - 05.2014

Job overview

  • Programmed KUKA Robotic Load Centers, according to customer specifications, to manufacture product while maintaining strict quality control
  • Trained employees on the proper use and maintenance of Robotic Load Centers to improve workflow
  • Utilized Microsoft Office suite to compile/distribute daily efficiency reports as well as quality logs

Moon Valley Nursery

Sales Associate
05.2005 - 06.2012

Job overview

  • Established/Exceeded new customer relations to drive sales goals while meeting quota per company goals
  • Maintained client accounts to provide exceptional standard of repeat customer’s insuring highest possible customer care
  • Designated trainer for all new hires in Sales Department
  • Provided in-home consultation to meet the needs of the customer/address any concerns
  • Created unique landscape scale designs/custom drawings/yard dimensions to ensure quality customer care

Education

Glendale Community College

Associates Degree from Urban Horticulture

Penn Foster

Drafting with AutoCAD Certification
02.2025

University Overview

Currently Enrolled

Skills

  • Project scheduling
  • Client services
  • Continuous learning mindset

Software

Sales Force

Outlook 365

Timeline

Enterprise Project Manager

Nextiva
11.2019 - Current

Client Manager

ILM, Integrated Landscape Management
01.2019 - 07.2019

Inventory Control Manager

Moon Valley Nursery
06.2014 - 08.2018

F Type Robot Programmer

Saint-Gobain Solar
07.2012 - 05.2014

Sales Associate

Moon Valley Nursery
05.2005 - 06.2012

Penn Foster

Drafting with AutoCAD Certification

Glendale Community College

Associates Degree from Urban Horticulture

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Daniel M Sapik