DANIEL MUNIZ
Houston,TX
Summary
Results-driven Sales & Operations Manager with nearly 10 years of progressive leadership experience in business development, account management, manufacturing operations, and supply chain management. Proven success leading a team of 16 employees within a 45-person manufacturing organization while managing 40+ commercial accounts and contributing to annual company revenue exceeding $2 million. Recognized for developing long-term client relationships, overseeing commercial projects valued up to $200,000, improving operational efficiency, and leading projects from consultation through manufacturing and final delivery. Bilingual in English and Spanish.
Overview
10
10
years of professional experience
Work History
Sales & Operations Manager
A&M Mattress Co.
Houston
02.2018 - Current
- Lead and develop a team of 16 employees across sales, logistics, customer service, and operations.
- Contribute to annual company revenue exceeding $2M through strategic business development and customer retention.
- Manage 40+ active commercial and wholesale accounts while acquiring approximately 10 new B2B clients annually.
- Managed commercial projects valued up to $200,000, including hospitality contracts and custom manufacturing solutions.
- Oversee projects from proposal and pricing through manufacturing, delivery, installation, and post-sale support.
- Coordinate production schedules with warehouse and manufacturing teams while tracking KPIs to improve operational efficiency.
Logistics Manager
A&M Mattress Co.
Houston
04.2017 - 01.2018
- Promoted into management after demonstrating exceptional performance.
- Directed procurement, inventory management, warehouse operations, routing, and vendor coordination.
- Managed Accounts Payable and Receivable using QuickBooks Online.
- Optimized delivery routes, improving efficiency and reducing transportation costs.
- Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.
Delivery Driver
A&M Mattress Co.
Houston
06.2016 - 03.2017
- Operated 26-foot commercial delivery vehicles throughout Texas and created a Standard Operating Procedure (SOP) that improved operational consistency and quality control.
- Delivered packages to customer doorsteps and business offices.
- Coordinated timely deliveries, ensuring customer satisfaction and adherence to schedules.
Education
Associate of Arts - Business Administration And Management
Lone Star College
Kingwood, TX01-2021
Skills
- Business Development
- Account Management
- B2B Sales
- Sales Leadership
- Operations Management
- Manufacturing Operations
- Production Planning
- Customer Success
- Project Management
- Contract Negotiation
- Vendor Management
- KPI Reporting
- Microsoft Excel
- QuickBooks Online
- Bilingual (English & Spanish)
Languages
English
Spanish
Timeline
Sales & Operations Manager
A&M Mattress Co.
02.2018 - Current
Logistics Manager
A&M Mattress Co.
04.2017 - 01.2018
Delivery Driver
A&M Mattress Co.
06.2016 - 03.2017
Associate of Arts - Business Administration And Management
Lone Star College