Daniel Napoles
Redlands,CA
Summary
College Student with 2 years of work experience looking for part-time work. Majoring in Business Administration and eager to work.
Overview
3
3
years of professional experience
Work History
Valet Attendant
AAA Parking
Intercontinental Hotel Downtown Los Angeles
01.2023 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Maintain an appearance and service suitable for one of the finest hotels in Los Angeles.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Worked and micro-managed large company events that were held at the Hotel venues. Sporting events, Business events, Weddings, Celebrations, etc.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
Cook
Los Angeles Pizzeria Co.
Alta Dena, CA
10.2022 - 01.2023
- Stored and rotated food products properly, maintaining freshness
- Handled and transported heavy equipment
- Maintained temperatures of food products to reduce illness or waste
- Removed trash and cleaned kitchen garbage containers
- Operated industrial ovens, stoves, and grills to prepare food
- Seasoned and cooked food according to recipes and experience
- Serve customers and accommodate all customer needs.
Valet Attendant
Yaamava Resort & Casino
Highland, CA
09.2021 - 05.2022
- Parked and retrieved automobiles for customers in parking lots, and storage garages
- Directed and managed traffic to maximize space
- Collected parking fees from customers
- Monitored the number of parked vehicles and corresponding locations
- Alerted security to potential crimes or acts of vandalism or trespassing on premises
- Greeted customers and opened vehicle doors to assist guests in stepping out of vehicles and helping with luggage
- Took numbered tags from customers, located vehicles, and detected any vehicle damage.
Instacart Shopper
Instacart
San Francisco, CA
03.2021 - Current
- Bought and delivered groceries to customers in an efficient manner
- Resolved customer complaints quickly by contacting leadership
- Received work assignments from the order system to fill orders.
Education
Bachelor of Science - Business Administration
California State University, Los Angeles
Los Angeles, CA2026
Skills
- Quick learner, able to assess and deal with a pressured situation
- Sociable and willing to take any responsibility appointed
- Bilingual, Spanish and English
- Good physical condition, able to deal with physically demanding tasks
- Good people skills, able to network and get to know new people
- 2023 Sigma Nu Fraternity Recorder, (Executive-Board Position)
- 2022 Sigma Nu Fraternity Philanthropy Chairman
- 4 years of driving and vehicle experience
- 2018-19 Aquinas Football Team Captain
Timeline
Valet Attendant
AAA Parking
01.2023 - Current
Cook
Los Angeles Pizzeria Co.
10.2022 - 01.2023
Valet Attendant
Yaamava Resort & Casino
09.2021 - 05.2022
Instacart Shopper
Instacart
03.2021 - Current
Bachelor of Science - Business Administration
California State University, Los Angeles