Daniel Neal
Santa Rosa,CA
Summary
Seasoned manager and sales representative with more than 9 years of experience in fast-paced office. Excellent communication and time management skills. Handles tasks with accuracy and efficiency. Highly proactive manager with 15 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Restaurant District Manager
Sourdough & Co
04.2022 - Current
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Restaurant General Manager
The Habit Burger Grill
12.2021 - 04.2022
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
Assistant Restaurant General Manager
The Habit Burger Grill
06.2019 - 12.2021
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Shift Leader
Carl's Jr.
06.2018 - 06.2019
- Count money and make bank deposits
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Resolve customer complaints regarding food service
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Supervise and participate in kitchen and dining area cleaning activities
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Education
High School Diploma -
La Entrada High School
Sacramento, CASkills
- Time Management
- Active Listening
- Production and Processing
- Judgment and Decision Making
- Administration and Management
- Critical Thinking
- Inventory Management
- Customer Retention
- ServeSafe Manager
- Staff Management
- Cost Control
Timeline
Restaurant District Manager
Sourdough & Co
04.2022 - Current
Restaurant General Manager
The Habit Burger Grill
12.2021 - 04.2022
Assistant Restaurant General Manager
The Habit Burger Grill
06.2019 - 12.2021
Shift Leader
Carl's Jr.
06.2018 - 06.2019
High School Diploma -
La Entrada High School