Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Daniel Nguyen

Springfield,MO

Summary

Dynamic and results-oriented professional with a proven track record at UnitedHealthcare, excelling in sales support and customer service. Leveraged CRM software expertise and clear communication to enhance team efficiency and improve customer satisfaction. Demonstrated ability in sales strategy development and time management, contributing to significant process improvements. A big important aspect to help people achieve their success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Support Agent

UnitedHealthcare
Springfield, MO
08.2024 - Current
  • Provided after-sales support, addressing any customer concerns and ensuring a positive customer experience.
  • Performed data entry tasks for order processing and customer records maintenance.
  • Developed and maintained detailed customer databases to enhance sales team efficiency.

Receiving Team Member

Bass Pro Shops
Springfield, MO
11.2022 - Current
  • Received incoming shipments and verified accuracy of items against purchase orders.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Confirmed compliance with safety regulations when handling hazardous materials.

Sales Intern

UnitedHealthcare
St Louis, MO
06.2024 - 08.2024
  • Participated actively in team meetings, providing updates on assigned tasks and learning from feedback.
  • Analyzed sales data to identify trends, performance gaps, and opportunities for improvement.
  • Recognized security risks to properly handle situations.

Education

Bachelor of Arts - Marketing Management

Missouri State University
Springfield, MO
08-2026

Bachelor of Arts - Entrepreneurship

Hannibal Lagrange University
Hannibal, MO
12-2020

High School Diploma -

Festus High School
Festus, MO
05-2020

Skills

  • Scheduling
  • Clear Communication
  • CRM software expertise
  • Sales strategy development
  • Sales support tools
  • Time management

Accomplishments

  • Track and Field Scholarship
  • Internship

Affiliations

  • Health Improvement
  • Gym
  • Outdoor Hiking
  • Cooking

Certification

  • Professional Networking
  • How to Give Feedback People can Actually Use
  • Comp TIA A+ Core (220-1101) Exam Tips
  • Comp TIA A+ Core (220-1101) Cert Prep: 3 Core Hardware
  • Comp TIA A+ Core (220-1101) Cert Prep: 2 CPUs and RAM

Timeline

Sales Support Agent

UnitedHealthcare
08.2024 - Current

Sales Intern

UnitedHealthcare
06.2024 - 08.2024

Receiving Team Member

Bass Pro Shops
11.2022 - Current

Bachelor of Arts - Marketing Management

Missouri State University

Bachelor of Arts - Entrepreneurship

Hannibal Lagrange University

High School Diploma -

Festus High School

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Daniel Nguyen