Daniel Nieves

Series: 1895 Grade: 12 (Journeyman) Salary: $95,905

• Experience in frontline primary and secondary inspections to include Long Beach Seaport Vessel Operations Team in-bound vessels for both cargo and crew members seeking admissibility into the United States. Includes cruise ship inspections and examinations for passengers seeking reentry into the U.S.
• 7 months of volunteered TDY assignment to the Southwestern Border (Operation SWB San Ysidro, CA Port of Entry). Duties included primary and secondary inspections, practicing daily enforcement on the frontline such as searches, arrests, interviews for admissibility, vehicle inspections, findings of subject and narcotics smuggling, and using system checks to aid in admissibility decisions (Unified Secondary, Pedestrian, CSIS)
• Experience in the Anti-Contraband Enforcement Team (ATCET) and Outbound Enforcement Team (OET). Assignments were to conduct examinations on contraband-targeted containers and shipments in both cargo yard and warehouse environments at the Los Angeles/Long Beach Seaport.
• Experience on the Merchandise Enforcement Team. Duties and Responsibilities included understanding the various laws and regulations for cargo/trade. Utilizing the inner network of Import Specialists, Departments of Transportation, Consumer Product Safety Commission, and other government agencies (OGA) to determine the admissibility of commodities entering the United States.
• Experience with Watch Commander Report for cargo/trade assignments and Team Lead responsibilities.
• Attended multiple trainings that enhanced overall knowledge of trademarking (TMK), intellectual property rights (IPR), and product knowledge. Findings have been seizure of counterfeit goods, undervalued shipments, underpaid duties or duty evasion, commodity smuggling, rate advances, destruction, and re-exportation of goods.
• Experienced in the Fines, Penalties, and Forfeitures department with case assignments through SEACATS, seizures, and collections with paralegal specialists.

• Maintain a high level of customer service and communication while staying alert and focused within a busy environment
• Demonstrate multi-tasking skills on various tasks, responsibilities, and alternate between different work sites
• Advance skills in security equipment: Rapid scan x-ray machine, advance imaging technology and explosive trace detection
• Maintain close communication with management and colleagues regarding vulnerabilities to security screening
• Selected to represent Houston’s Transportation Security Administration in national training held in Washington, D.C
• Ability to make independent, security decisions based on intuition, experience, observations and critical thinking skills
• Maintain annual and random testing scores in the top 10 percentile
• Volunteered to work cohesively with homelands K-9 unit
• Promoted to join the Playbook team, trained to minimize security threats and violations.

• Manage budgets, hire staff members, and develop training programs for staff
• Sales certified through Grant Cardone University - Coach and develop employees to be diverse in training and customer service
• Manage schedule to provide adequate staff at all times
• Develop strategies to motivate staff and increase sales
• Accountable for creating and maintaining audit files that ensure compliance and meet regulatory requirements
• Address clients’ needs and goals individually
• Responsible for weekly orientations and nutrition seminars every six weeks.

• Design each class to match the skill and learning levels of all members
• Developed workouts that incorporated cardio and weight training
• Responsible for client consultations, operations and sales
• Familiar with MindBody app used to sell products and process membership payments
• Taught clients how to modify exercises appropriately to avoid injury
• Participated in club promotions to recruit new members and increase sales.

• Referred clients to suitable financial services and products
• Carefully handled deposits, withdrawals, money orders, cashier checks, and loan payments.
• Verified all retention and procedural work to ensure we complied.
• Provided a perfect client experience by being reliable, responsive, empathetic, and competent.
• ATM and cash vault custodian; audited and replenished weekly.
• Maintained reports, accounts, and loan packages in order and updated.
• Contributed as a team player to the achievement of branch goals and individual sales and service goals.