Itzel Castro
Plentywood
Summary
CBPO with GS-1895-11 rank, demonstrating strong commitment to compliance enforcement and risk assessment at port of entry. Recognized for meticulous attention to detail in evaluating cargo, vehicles, and individual readiness, contributing to efficient border operations.
Overview
5
5
years of professional experience
Work History
CBPO
Department of Homeland Security
Plentywood
11.2022 - Current
- Conducted primary and secondary vehicle inspections to ensure compliance with U.S. Customs regulations.
- Screened travelers, vehicles, and baggage for prohibited items entering the port of entry.
- Utilized ACE manifest, simplified arrival, and unified secondary systems adeptly.
- Executed Northern Border operations and enforced relevant regulations.
- Evaluated cargo trailers and commercial goods for inspection readiness.
- Deployed temporarily to Eagle Pass, Texas, gaining insight into Southern Border dynamics.
- Assessed the admissibility and risk of individuals entering the port.
Guest Advocate
Target
Humble
04.2021 - 11.2022
- Conducted point of sale interactions with customers
- Assisting customers in store returns, order pick up and in self- checkout
- Ensure customers have a good experience in Target
Education
Bachelor Of Arts (BA) - Criminal Justice
Sam Houston State University
Huntsville, Tx 05-2020
Skills
- Vehicle inspection and cargo assessment
- Regulatory compliance
- Risk evaluation
- System utilization
- Customer service
- Bilingual English/Spanish
- Reliability
- Team collaboration
- Conflict resolution
Timeline
CBPO
Department of Homeland Security
11.2022 - Current
Guest Advocate
Target
04.2021 - 11.2022
Bachelor Of Arts (BA) - Criminal Justice
Sam Houston State University