Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Amoia

Depew,NY

Summary

Diligent employeewith comprehensive experience in maintaining security protocols and ensuring safe passage of passengers. Successfully identified and mitigated potential security threats while adhering to strict regulatory standards. Demonstrated expertise in threat detection and crisis management.

Customs and border protection professional with extensive experience in security and regulatory compliance. Known for reliability and adaptability in dynamic environments, ensuring effective teamwork and goal achievement. Proven skills in surveillance and risk assessment, consistently upholding high standards of integrity and efficiency.

Overview

17
17
years of professional experience

Work History

CBPO

Customs and Border Protection
01.2019 - Current
  • As of the completion of the academy I have worked in many different areas of CBP.
  • As an Officer working both vehicle and pedestrian primary, I have apprehended undocumented aliens, criminal aliens, wanted persons, documented and oral false claims to USC, and imposters, who were attempting to enter the United States through the port of entry.
  • I have prepared detailed reports regarding my involvement, observations and actions for criminal and administrative proceedings.
  • Proficient in processing immigration cases such as form I-275 (Withdrawal of Application for Admission/Consular Notification). I have taken sworn statements and elicited confessions from non-citizens who were living and working in the U.S. without proper documents.
  • Knowledge in the use of the following automated systems: Treasury Enforcement Communication System (TECS/NCIC), Automated Commercial Environment (ACE), ENFORCE, U.S. Visit, SIGMA, Unified passenger (UPAX), Consolidated Database (CCDI), CLAIMS, Person Centric Query Service (PCQS), IAFIS, ADIS and SEACATS.
  • Responding rapidly to incidents involving terrorism or other high-risk situations.
  • Conducting tactical operations such as hostage rescue, high-risk arrests, and securing critical infrastructure.
  • Gathering and analyzing intelligence related to terrorism threats and activities.
  • Conducting surveillance and reconnaissance missions to monitor potential threats and gather information.
  • Continuously training to maintain readiness for response to terrorist incidents.
  • Working closely with other law enforcement agencies, both domestic and international, to coordinate efforts and share intelligence.
  • Ensuring the safety of the public and critical infrastructure from terrorism threats.
  • Managing crises and providing support during large-scale emergencies or terrorist attacks.
  • Utilizing specialized equipment and technology for surveillance, communication, and tactical operations.
  • Assessing risks and vulnerabilities to develop strategies for preventing and responding to terrorism threats.
  • Ensuring compliance with legal and policy frameworks related to counterterrorism operations
  • I have volunteered for various assignments, including being one of four officers assigned to work with AT/CET while working in Champlain NY. Our duties while on this TDY were to inspect inbound and outbound traffic in remote locations. During this temporary TDY we would often assist Border patrol with their searches of the surrounding wooded areas in search of illegal entrants.
  • TDY with TRRT in 2021 for two months in Champlain NY
  • While doing tdy I was tasked with monitoring the movements of the Hells Angles OMG due to them having a club house both in Montreal QC and Vermont.
  • While working with TRRT we encountered many different OMG members from Canada. We observed and documented the gang’s movements, meetings, and interactions to gather intelligence on their activities and associations.
  • During our investigations I have done multiple phone exams with positive findings. One phone exam I conducted included findings of multiple messages, photos, and videos talking about the illegal activities such as firearms, narcotics, prostitution. The result of these inspections resulted multiple arrests and convictions. With these convictions CBP and NTC was able to elevate these members as TOC lookouts.
  • During my phone exams we were able to put lookouts on known associates with the gang and stop future crimes.
  • In addition, I volunteered and completed the Southwest Border Support TDY, from April to June 2022, where I participated in San Ysidro Port operations, and specifically early interdiction of potential asylum seekers in the enforcement of Title 42. In addition, I performed extensive vehicle inspections, utilizing various techniques to identify illicit materials. During this temporary assignment I was successful in identifying three imposters who attempted to gain entry into the United States with valid documents. Each of these imposters were removed from the country and returned to Mexico. I also obtained significant experience in personal search and vehicle extractions.
  • While working in San Diego located 92 kilos of methamphetamine, fentanyl, cocaine, and heroin on two separate occasions.
  • Located two children that had bolo lookouts for being kidnapped in Mexico that were attempted to be trafficked into the United States.
  • I have stopped a young Mexican girl who was be trafficked into the United States by someone who stated that he was an uncle of hers. During the interview I concluded through interview technique’s that he did not know who the young girl was and that he was paid to take her to Los Angeles for 500$.
  • I am certified in numerous areas of port operations, including passenger primary, immigration secondary, and secondary, and as a ground officer for vehicle x-ray. In each of these areas I am proficient in the relevant computer systems and databases needed to perform the required duties. I have experience in outbound operations, involving both commercial and passenger vehicles and occupants. This involved interviewing individuals to determine if they were of interest to refer for further questions or vehicle searches, specifically regarding immigration status, smuggling of contraband or money out of the country.
  • Since December 2021 I have been a volunteer member of the Emergency Response Team.
  • Some significant events during my tenure have included numerous firearms seizures and arrests, most notably as a primary officer for an individual who was a convicted felon and in possession both narcotics and a firearm. In addition, I have received numerous on the spot awards and recognition, including those for assisting in the processing of various large scale marijuana seizures, as well as responding to emergency situations at the port of entry and surrounding areas.
  • I have been asked to train new CBP officers with immigration duties along with all other primary and secondary duties.
  • I have worked with multiple different agencies while in Champlain to include JTTF, FBI, DEA, HSI and the New York state troopers.
  • I have TDY to El Paso Texas in 2024 and was assigned to work The Bridge of Americas. During my time there I was assigned to supervise a team of 10 CBP officers from various areas around the country.
  • While supervising I would coordinate with the local AT-CET team along with the local law enforcement to conduct out bound traffic inspections looking for narcotics and large money shipments leaving the United States.
  • I was the lead officer during a warrant issued by the United States Marshals service looking for a man wanted for murder attempting to exit the United States. During our pursuit of locating the individual we were given a brief description of the individual. I personally was in charge of observing the predestination lane walking back into Mexico where I apprehended the individual attempting to leave the US.
  • While working TDY I was also tasked to work with local TRRT officers and assist with interviewing people entering the US from terrorist countries.
  • While immigration and while working it I have done countless interviews with people from locations in central and South America.
  • During my interviews with subjects arriving at the port of entry I have interviewed a multitude of people who stated that they have claimed asylum in the US.
  • During one of my interviews with two Venezuelan citizens I noticed many of the signs showing that they could both be possible gang members. While interviewing both of them I noticed the “jump man” logo on a few of their items of clothing along with the time clock and star tattoos on their arms and neck. I asked for a phone inspection and saw images that they both had snuck into the United States illegally. I also found photos of them flashing the bull horn gang sign a symbol used by the Venezuelan gang Tren de Aragua “tDa”. I worked alongside local TRRT officers and we were approved to do a complete phone extraction. We found more photos and videos showing both subject’s obtaining firearms and firing them off in fields as well as one photo of them pointing it into a young girl’s mouth.
  • I have been the lead officer for a full extradition warrant by the FBI who was wanted for wire fraud. During my interview the subject denied many times of any wrong doing and stuck to his story. During an approved phone inspection I located in files showing many different wire transfers he made to people under investigation also with the FBI.
  • I have apprehended undocumented criminal aliens, identified imposters, and prepared detailed reports for criminal and administrative proceedings.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Transportation Security Officer

Department of Homeland Security
03.2008 - 01.2019
  • Company Overview: This is a federal job
  • Salary: $15.50 USD Per Hour
  • Hours per week: 40
  • Series: 1802 Compliance Inspection and Support
  • Pay Plan: SV - Transportation Security Administration Employees Other Than Executives
  • Grade: E
  • Duties, Accomplishments and Related Skills:
  • Strong customer service skills, dependable and operate with integrity
  • Ability to maintain focus and awareness within a stressful environment
  • Ability to take effective decisions in both crisis and routine situations
  • Ability to repeatedly lift and carry items weighing up to 70 pounds
  • Strong communication skills
  • Identified, distributed workload and tasks among employees in accordance with established work flow and skill level
  • Made adjustments to accomplish the workload in accordance with established priorities
  • Resolved simple, informal complaints of employees and referred other, such as formal grievances and appeals to the supervisor
  • Served as coach, facilitator, and negotiator in coordinating team initiatives
  • Built various activities among team members
  • Provided input to supervisors concerning a variety of human resources matters relating to employees led including performance, promotions, reassignments, awards, etc.
  • Trained team members, monitored and reported on the status and progress of work
  • Protected the traveling public by screening passengers, baggage and cargo
  • Conducting screening activities at airport to provide commercial services to the public
  • Assisted in monitoring the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers
  • Maintained close communication with supervisors about any issues that might reveal a weakness or vulnerable area of security screening
  • Participated in information briefings concerning security sensitive
  • Provided friendly customer service to travelers Providing input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments, awards, etc.
  • Implemented security screening procedures in accordance with TSA objectives and directives.
  • Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information.
  • Responding to breaches of security and emergency situations.
  • Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources.
  • Have performed acting lead duties on many occasions.
  • While employed I did many different duties in and around the airport. I was a certified training officer and oversaw taking on new on the job training officers and making sure that they became proficient in all TSA duties.
  • I was certified as an x-ray expert and was responsible for finding and assisting in the conviction of many firearm convictions. I have aided transit police with many different bombs detecting technique’s with lost or random bags left in the airport. One significant event was I located a gun in a bag of a convicted felon who did not have a valid firearms permit which resulted in a conviction of a year in prison.
  • I was asked to be an acting supervisor on many occasions when short staffed. During these times I responsible for overseeing the screening checkpoint for that day to include the equipment and personnel. I was responsible for setting priorities, assigning tasks, monitoring and evaluating performance, and coaching employees.
  • I was assigned to the agency’s TACT team. While on this team my job was to properly make improvised explosive devices and to see if I could get through the checkpoint undetected. I would run these different IED on the lanes on all shifts as well as hide items on my person to see what could get through.
  • While working with TSA was assigned to the Behavioral Detection Program.
  • Duties while working were to watch and detect behaviors of passengers that looked to smuggle illicit items through the check point.
  • Other job duties were to watch employees of all airport workers to make sure compliance with the rules and regulations.
  • Worked with NFTA police on staff at the airports while they conducted K9 investigations.

Education

Associate Degree - Social Science

Erie Community College
Williamsville, NY

Skills

  • Strong ethical standards
  • Service-oriented communication
  • Conflict resolution strategies
  • Regulatory compliance

Timeline

CBPO

Customs and Border Protection
01.2019 - Current

Transportation Security Officer

Department of Homeland Security
03.2008 - 01.2019

Associate Degree - Social Science

Erie Community College

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