Daniel Nievez Lopez Acosta
Reno,United States
Summary
Hard worker with 2 years of experience in leadership roles. A good communicator who excels at building relationships with team members and customers. Empathic and a good listener, able to understand and address the needs of both employees and customers. Committed to providing excellent customer service and ensuring smooth operations. A motivated and detail-oriented professional ready to contribute to the success of any organization.
Overview
2
2
years of professional experience
Work History
Service Desk
Walmart
02.2024 - Current
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Friendly and attentive customer service, resulting in repeat patronage.
- Resolved customer service issues with timely and professional resolutions.
- Sales and customer service assistance to walk-in traffic
- Language translation services for customer service inquiries.
assistant manager
dollar tree
05.2022 - 11.2023
- Implement cost-saving measures by optimizing inventory levels and minimizing waste
- Directed and led employees, supervising activities to drive productivity and efficiency
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Delegated daily tasks to team members to optimize group productivity
- Completed thorough opening, dosing and shift change functions to maintain operational standards each day
- Ensured compliance with safety regulations and company policies
- Communicated regularly with customers to gain insights into their needs.
Education
High School Diploma -
Northstar Online
Reno, NV06.2023
Skills
- Flexible and adaptable
- Calm under pressure
- Fluent in Spanish/English
- Organized
- Communication
- Safety compliant
Timeline
Service Desk
Walmart
02.2024 - Current
assistant manager
dollar tree
05.2022 - 11.2023
High School Diploma -
Northstar Online