Summary
Overview
Work History
Education
Skills
Timeline
Generic
Daniel Niver

Daniel Niver

South Milwaukee, WI,WI

Summary

Results-driven leader with proven expertise in managing post office operations. Strong skills in employee training, policy compliance, and deadline orientation contribute to streamlined processes and enhanced productivity.

Overview

9
9
years of professional experience

Work History

Postmaster

United States Postal Service, USPS
South Milwaukee, WI
10.2025 - Current
  • Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
  • Trained new staff on operational procedures, promoting adherence to safety protocols.
  • Oversaw the successful integration of new technology into daily routines, increasing efficiency and accuracy of mail processing.
  • Streamlined postal operations for increased productivity through effective staff training and resource allocation.

Delivery Operations Specialist

United States Postal Service, USPS
Milwaukee, WI
08.2024 - 10.2025
  • Analyzed operational workflows to identify areas for efficiency improvements.
  • Assisted in training new staff on USPS policies and operational procedures.
  • Monitored service performance metrics to uphold quality standards.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.

Supervisor, Customer Service

United States Postal Service, USPS
South Milwaukee, WI
01.2020 - 08.2024
  • Supervised daily operations, ensuring efficient mail processing and delivery.
  • Trained and mentored staff on best practices for customer service and package handling.
  • Implemented process improvements to enhance workflow efficiency and reduce delays.
  • Monitored performance metrics, providing feedback to maintain high quality standards.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

City Carrier

United States Postal Service, USPS
South Milwaukee, WI
10.2016 - 01.2020
  • Delivered mail and packages efficiently to designated routes while adhering to delivery schedules.
  • Managed daily route planning to optimize delivery efficiency and minimize delays.
  • Maintained accurate records of deliveries, ensuring compliance with postal regulations.
  • Utilized handheld devices for tracking packages and updating delivery statuses in real-time.

Education

Associate of Science - Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI

Bachelor of Science - Criminal Justice

University of Wisconsin, Milwaukee
Milwaukee, WI

Skills

  • Data analysis
  • Team building
  • Multitasking Abilities
  • Leadership skills
  • Problem-solving
  • Labor relations

Timeline

Postmaster

United States Postal Service, USPS
10.2025 - Current

Delivery Operations Specialist

United States Postal Service, USPS
08.2024 - 10.2025

Supervisor, Customer Service

United States Postal Service, USPS
01.2020 - 08.2024

City Carrier

United States Postal Service, USPS
10.2016 - 01.2020

Associate of Science - Criminal Justice

Milwaukee Area Technical College

Bachelor of Science - Criminal Justice

University of Wisconsin, Milwaukee
Daniel Niver