Daniel Novak
Baton Rouge,LA
Summary
Results-driven Clinic Coordinator with expertise in patient care coordination and process improvement. Skilled in managing clinical activities and supervising staff to enhance clinic efficiency and patient outcomes. Proven ability to implement healthcare protocols that elevate patient experiences and streamline administrative processes. Committed to fostering effective communication and collaboration within healthcare teams.
Overview
2
2
Certifications
9
9
years of professional experience
Work History
Senior clinic coordinator/Wellness tech.
Capital Concierge
Baton Rouge, Louisiana
05.2017 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Documented case notes and maintained accurate records in systems.
- Maintained accurate case records and documentation according to agency guidelines.
- Educated patients on treatment plans and follow-up care, ensuring better adherence to medical advice.
- Communicated effectively with families to address client needs and concerns.
- Improved patient outlook and daily living through compassionate care.
- Implemented process improvements that increased team productivity and boosted morale.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted healthcare providers with patient intake processes and documentation.
- Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
- Answered telephone calls from patients seeking advice or assistance with their medical needs.
- Provided referrals to appropriate health care providers or other community resources.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Counseled clients on available resources within the community that could help meet their needs.
Education
Bachelor of Science - Kinesiology
Louisiana State University
Baton Rouge, LA12-2018
Skills
- Patient care coordination
- Medication management
- Diagnostic testing
- EKG administration
- Treatment education
- Patient management
- Process improvement
- Time management
- Critical thinking
- Problem solving
- Multitasking and organization
- Effective communication
- Written communication
- Interpersonal communication
- Team collaboration
- Cross-functional collaboration
- Customer service management
- Attention to detail
Certification
CCMA
Timeline
Senior clinic coordinator/Wellness tech.
Capital Concierge
05.2017 - Current
Bachelor of Science - Kinesiology
Louisiana State University