Katherine Reed
EDMOND,OK
Summary
Experienced medical assistant with 10+ years supporting clinic operations, patient intake, referrals, and follow-up care. Skilled in EMR/EHR documentation, HIPAA compliance, medication administration, EKGs, and appointment coordination. Known for improving workflow, supporting providers, and helping patients receive timely, coordinated care.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Medical Assistant-Clinic Care Coordinator
Sheridan Memorial Hospital Assoc
11.2020 - 07.2026
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Implemented care and efficiency improvements to support and enhance office operations.
- Reviewed referrals and authorizations to maintain accurate, efficient access to services.
- Coordinated patient intake, vital signs, and room preparation for clinical visits.
- Assisted providers with examinations, procedures, and specimen collection.
Medical Assistant III-Prior Auth Coordintor
Billings Clinic- Billings MT
01.2013 - 11.2020
- Documented patient information in electronic health records with accuracy and attention to detail.
- Assisted providers with procedures, injections, and minor treatments while maintaining sterile technique.
- Collected vital signs, medical histories, and chief complaints to support accurate patient assessments.
- Prepared exam rooms, maintained supplies, and ensured clean clinical workflow for patient visits.
- Coordinated referrals, follow-up appointments, and prior authorizations to support continuity of care.
- Obtained specimens, performed point-of-care testing, and routed samples according to clinical protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Medical Assistant RMA III - Medical
ARMA
Los Angeles, CA01-2016
Health Coaching And Panel Manageent - Medical
University of California, San Francisco
Los Angeles, CA11-2015
Medical Billing And Coding - Medical
Northwest College
Powell, WY02-2007
Skills
- Patient care coordination
- Direct patient care
- Medical procedures
- Procedure assistance
- Immunization administration
- CPR
- EMR / EHR
- HIPAA compliance
- Medical terminology knowledge
- Appointment coordination
- Patient advocacy
- Patient advocacy
Certification
- RMA- Registered Medical Assistant III
- DOT Training and Testing- 2026
- Drug and Alcohol Training -2023
Timeline
Medical Assistant-Clinic Care Coordinator
Sheridan Memorial Hospital Assoc
11.2020 - 07.2026
Medical Assistant III-Prior Auth Coordintor
Billings Clinic- Billings MT
01.2013 - 11.2020
Medical Assistant RMA III - Medical
ARMA
Health Coaching And Panel Manageent - Medical
University of California, San Francisco
Medical Billing And Coding - Medical
Northwest College